employer cover photo
employer logo
employer logo

The Zappos Family

Is this your company?

The Zappos Family reviews

2.8

26% would recommend to a friend

(679 total reviews)
avatar

Scott Schaefer

31% approve of CEO

7% positive business outlook

The Zappos Family has an employee rating of 2.8 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

679 reviews
4.0
Sep 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits like free health insurance, fun environment, lots of parties, there is always a parade or some fun event happening. The employees really do have a sense of comraderie and genuinely have fun at work. I don't dread going in everyday like I have at other jobs.

Cons

Zappos does not match 401k, my biggest complaint is that the pay is sub par especially if compared to similar companies. I have a bachelor's degree and previous experience in my position yet I can barely make ends meet and living alone is just a fantasy at this point. So much money is wasted on drinking and events. I could deal with less social events and more in my paycheck. It doesn't matter how great a company is if you can't afford a decent quality of life. I'm a single person with no children and not a ton of debt so I'm not asking for anything unreasonable.

5.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

good work environment, friendly people

Cons

bad work life balance, poor management

3.0
Apr 6, 2023

Changed a lot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun culture Great corporate events

Cons

Less and less focused on people and more on the business

Viewing 670 - 672 of 679 Reviews

Glassdoor has 753 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.