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The Zappos Family

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The Zappos Family reviews

2.8

26% would recommend to a friend

(679 total reviews)
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Scott Schaefer

31% approve of CEO

7% positive business outlook

The Zappos Family has an employee rating of 2.8 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

679 reviews
2.0
Aug 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Medical benefits Life/work balance Coworker friends

Cons

The new CEO lacks leadership skills. He hired his friends in senior management positions and now the organization is a mess. They don’t know the true Zappos Culture and the core values don't matter. They only care about making money and don't care about individual employees. There is nasty politics happening and lots of micromanaging. If you are not in the “circle of trust” you are looked down upon. The creativity and individuality are gone. It’s sad to see the decline of Zappos. It is surprising Amazon has not fully absorbed the company.

3.0
May 13, 2021

Benefits Are Great, The Rest is Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

100% paid health insurance for a single individual and greatly discounted for a family. Generally people are nice to your face.

Cons

Agenda's all over the place. Upper management doing things that are questionable. Lack of vision breeds a lack of confidence. You're free to be yourself unless you have a more conservative personality, then you're viewed as a problem.

Viewing 112 - 114 of 679 Reviews

Glassdoor has 753 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.