Is TheKey a good company to work for?

TheKey has an overall rating of 4.2 out of 5, based on over 805 reviews left anonymously by employees. This rating has increased by 16% over the last 12 months. 80% of employees would recommend working at TheKey to a friend and 73% have a positive outlook for the business. The best reviews about TheKey have been left by employees working as Caregiver , Caregiver, CNA and Home Health Caregiver .

Does TheKey pay their employees well?

According to anonymously submitted Glassdoor reviews, TheKey employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TheKey. This rating has improved by 16% over the last 12 months.

How satisfied are employees working at TheKey?

80% of TheKey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TheKey 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at TheKey?

In Home Caregiver (52) , Caregiver (38) , Client Care Manager (27) , Certified Nursing Assistant CNA (26) , Home Health Aide (21) , Home Health Caregiver (21) , Staffing Manager (21) , Home Care Liaison (20) , Care Giver (19) , Caregiver, CNA (18) , Recruiter (11) , Caregiver/Companion (8) , Auxiliar De Enfermagem (7) , Patient Care Assistant (PCA) (7) , Client Success Manager (5)

What are the pros of working at TheKey according to real employee reviews?

"Good pay and more" ((in 47 reviews)); "Supportive staff at other sites." ((in 26 reviews)); "Great people to work with." ((in 24 reviews)); "They will work with your schedule and they have flexible hours that match your schedule." ((in 20 reviews)); "Flexible schedules is probably the only thing I can say about working there." ((in 11 reviews))

What are the cons of working at TheKey according to real employee reviews?

"Poor Management, and home care staff are not well trained." ((in 28 reviews)); "No benefit for casual staff" ((in 20 reviews)); "There is no work/life balance." ((in 18 reviews)); "Poor leadership and management." ((in 16 reviews)); "Poor communication between corporate office and branches" ((in 14 reviews))

What are employees saying about TheKey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TheKey layoffs and their outlook for job security at TheKey in 2026.

What are the top reviewed TheKey locations?

Los Gatos , Saint Louis , San Francisco , La Jolla , Palo Alto , San Diego , San Jose , Lincoln , Austin , Los Angeles , Santa Barbara , Omaha , New York , Raleigh , San Antonio , Napa , Colorado Springs , Wichita , Atlanta , Phoenix , Houston , Columbus , Orange , Sunnyvale , Seattle , Palm Beach Gardens , Tampa , Virginia Beach , Williamsburg , Fort Worth

TheKey reviews

4.2

80% would recommend to a friend

(749 total reviews)

Chris Gerard

81% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

TheKey has an employee rating of 4.2 out of 5 stars, based on 749 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TheKey employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

749 reviews

2.0

Aug 24, 2022

Homecare, meet capitalism

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fulfilling an essential need for elderly people to live with dignity and independence. Employees are friendly and empathetic.

Cons

After venture capital got heavily involved, the driving goal shifted from serving communities to maximizing revenue at all costs. The target clientele shifted to the wealthy, and a lot of long-time staff were laid off. It's a tough ask to lay off so many people and maintain the culture that made the company successful in the first place.

1.0

Apr 21, 2019

People who make $2,500/hr convince their workers at $25/hr that making $14/hr is too much... oh, and NO BENEFITS!

Certified nursing assistant cna

Recommend

CEO approval

Business Outlook

Pros

Pretty red logo, fancy paper

Cons

Pay, PTSD, yelling, rude, dishonest, over charge families but under pay the staff that represents you.

1.0

Mar 28, 2019

Poor internal and corporate management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free coffee and talking to the clients

Cons

Money hungry No work and life balance Company is just interested in making money and not about about employees Raises rates for clients but does not pay employees more Very distrustful management team and very secretive No room for growth Open door policy but management gossips

Viewing 31 - 33 of 749 Reviews

Jobs at TheKey

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | New York

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | Nassau County

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | New York

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | Suffolk County

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | Suffolk County

TheKey

TheKey reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Homecare, meet capitalism

People who make $2,500/hr convince their workers at $25/hr that making $14/hr is too much... oh, and NO BENEFITS!

Poor internal and corporate management

Jobs at TheKey

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