Item: TheKey
Rating: 3
Author: Former employee - Client Care Manager

Question 1

Is TheKey a good company to work for?

Accepted Answer

TheKey has an overall rating of 4.2 out of 5, based on over 805 reviews left anonymously by employees. This rating has increased by 16% over the last 12 months. 80% of employees would recommend working at TheKey to a friend and 73% have a positive outlook for the business. The best reviews about TheKey have been left by employees working as Caregiver, Caregiver, CNA and Home Health Caregiver.

Question 2

Does TheKey pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, TheKey employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TheKey. This rating has improved by 16% over the last 12 months.

Question 3

How satisfied are employees working at TheKey?

Accepted Answer

80% of TheKey employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TheKey 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

Question 4

What are the top reviewed jobs at TheKey?

Accepted Answer

In Home Caregiver (52), Caregiver (38), Client Care Manager (27), Certified Nursing Assistant CNA (26), Home Health Aide (21), Home Health Caregiver (21), Staffing Manager (21), Home Care Liaison (20), Care Giver (19), Caregiver, CNA (18), Recruiter (11), Caregiver/Companion (8), Auxiliar De Enfermagem (7), Patient Care Assistant (PCA) (7), Client Success Manager (5)

Question 5

What are the pros of working at TheKey according to real employee reviews?

Accepted Answer

"Good pay and more" ((in 49 reviews)); "Friendly staff" ((in 29 reviews)); "Great people to work with." ((in 25 reviews)); "the team I work with is great and everyone is supportive of each other" ((in 21 reviews)); "They will work with your schedule and they have flexible hours that match your schedule." ((in 20 reviews))

Question 6

What are the cons of working at TheKey according to real employee reviews?

Accepted Answer

"Poor Management, and home care staff are not well trained." ((in 27 reviews)); "No benefit for casual staff" ((in 20 reviews)); "There is no work/life balance." ((in 18 reviews)); "Poor leadership and management." ((in 17 reviews)); "Poor communication between corporate office and branches" ((in 13 reviews))

Question 7

What are employees saying about TheKey layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TheKey layoffs and their outlook for job security at TheKey in 2026.

Question 8

What are the top reviewed TheKey locations?

Accepted Answer

Los Gatos, Saint Louis, San Francisco, La Jolla, Palo Alto, San Diego, San Jose, Lincoln, Austin, Los Angeles, Santa Barbara, Omaha, New York, Raleigh, San Antonio, Napa, Colorado Springs, Wichita, Atlanta, Phoenix, Houston, Columbus, Orange, Sunnyvale, Seattle, Palm Beach Gardens, Tampa, Virginia Beach, Williamsburg, Fort Worth

TheKey

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Client Care Manager

Amazing team, however lack of consistency in communication or growth.

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