Is TheKey a good company to work for?

TheKey has an overall rating of 4.2 out of 5, based on over 806 reviews left anonymously by employees. This rating has increased by 16% over the last 12 months. 80% of employees would recommend working at TheKey to a friend and 73% have a positive outlook for the business. The best reviews about TheKey have been left by employees working as Caregiver , Caregiver, CNA and Home Health Caregiver .

Does TheKey pay their employees well?

According to anonymously submitted Glassdoor reviews, TheKey employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TheKey. This rating has improved by 16% over the last 12 months.

How satisfied are employees working at TheKey?

80% of TheKey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TheKey 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at TheKey?

In Home Caregiver (52) , Caregiver (39) , Client Care Manager (27) , Certified Nursing Assistant CNA (26) , Home Health Aide (21) , Home Health Caregiver (21) , Staffing Manager (21) , Home Care Liaison (20) , Care Giver (19) , Caregiver, CNA (18) , Recruiter (11) , Caregiver/Companion (8) , Auxiliar De Enfermagem (7) , Patient Care Assistant (PCA) (7) , Client Success Manager (5)

What are the pros of working at TheKey according to real employee reviews?

"Good pay and more" ((in 47 reviews)); "Great staff and wonderful clients" ((in 24 reviews)); "They will work with your schedule and they have flexible hours that match your schedule." ((in 23 reviews)); "Great people to work with." ((in 23 reviews)); "Good managers plenty of work" ((in 11 reviews))

What are the cons of working at TheKey according to real employee reviews?

"Poor Management, and home care staff are not well trained." ((in 23 reviews)); "There is no work/life balance." ((in 19 reviews)); "No benefit for casual staff" ((in 17 reviews)); "Poor leadership and management." ((in 16 reviews)); "Poor communication between corporate office and branches" ((in 13 reviews))

What are employees saying about TheKey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TheKey layoffs and their outlook for job security at TheKey in 2026.

What are the top reviewed TheKey locations?

Los Gatos , Saint Louis , San Francisco , La Jolla , Palo Alto , San Diego , San Jose , Lincoln , Austin , Los Angeles , Santa Barbara , Omaha , New York , Raleigh , San Antonio , Napa , Colorado Springs , Wichita , Atlanta , Phoenix , Houston , Columbus , Orange , Sunnyvale , Seattle , Palm Beach Gardens , Tampa , Virginia Beach , Williamsburg , Fort Worth

Skip to content Skip to footer

Notifications

TheKey

TheKey reviews

4.2

80% would recommend to a friend

(166 total reviews)

Chris Gerard

81% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

166 reviews

Reviews about "Culture"

Return to all reviews

5.0

Dec 31, 2025

Excellent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good team work and excellent in onboarding

Cons

Late in picking calls and some caregivers alway show up late

4.0

Dec 12, 2025

Caregiver Review

Caregiver/companion

Recommend

CEO approval

Business Outlook

Pros

Very nice people, knowledgeable, respectful, look out for you. Blasts are sent out to pick up more shifts. They try to find clients near your home. Communication has been excellent from my leader , I dont feel forgotten or left on my own.

Cons

Not all staff have been as connective. Blasts dont contain the hourly rate which would be more helpful for us to decide on accepting. Cluent opportunities go fast and I have missed opportunities that I would have liked to accept. Clients do relieve us and goons to another for unreasonable reasons, I feel. I would like it if the Key had a process to try to have the clients give us a little more time to correct an easy issue before moving us.. Its tough losing hours in a snap, budget isn't reliable but it seems like this is consistent in this industry. Overall I feel ywkem care of.

5.0

Nov 11, 2025

My experience working at TheKey

Care provider

Recommend

CEO approval

Business Outlook

Pros

An organized company. Amazing health benefits. Easy communication. Weekly pay.

Cons

I have no cons or complaints at this time.

Viewing 10 - 12 of 166 Reviews

Jobs at TheKey

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | New York

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | Nassau County

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | Suffolk County

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | New York

Private Duty Nurse (LPN) – Concierge In-Home Care | Flexible Schedule | 1099 | New York

TheKey reviews FAQs

Related searches: TheKey jobs | TheKey salaries | TheKey benefits | TheKey interviews

Reviews TheKey reviews

TheKey

TheKey reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Excellent

Caregiver Review

My experience working at TheKey

Jobs at TheKey

TheKey reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TheKey reviews FAQs

Jobs at TheKey