Is TheKey a good company to work for?

TheKey has an overall rating of 4.2 out of 5, based on over 805 reviews left anonymously by employees. This rating has increased by 16% over the last 12 months. 80% of employees would recommend working at TheKey to a friend and 73% have a positive outlook for the business. The best reviews about TheKey have been left by employees working as Caregiver , Caregiver, CNA and Home Health Caregiver .

Does TheKey pay their employees well?

According to anonymously submitted Glassdoor reviews, TheKey employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TheKey. This rating has improved by 16% over the last 12 months.

How satisfied are employees working at TheKey?

80% of TheKey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TheKey 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at TheKey?

In Home Caregiver (52) , Caregiver (38) , Client Care Manager (27) , Certified Nursing Assistant CNA (26) , Home Health Aide (21) , Home Health Caregiver (21) , Staffing Manager (21) , Home Care Liaison (20) , Care Giver (19) , Caregiver, CNA (18) , Recruiter (11) , Caregiver/Companion (8) , Auxiliar De Enfermagem (7) , Patient Care Assistant (PCA) (7) , Client Success Manager (5)

What are the pros of working at TheKey according to real employee reviews?

"Good pay and more" ((in 47 reviews)); "Supportive staff at other sites." ((in 26 reviews)); "Great people to work with." ((in 24 reviews)); "They will work with your schedule and they have flexible hours that match your schedule." ((in 20 reviews)); "Flexible schedules is probably the only thing I can say about working there." ((in 11 reviews))

What are the cons of working at TheKey according to real employee reviews?

"Poor Management, and home care staff are not well trained." ((in 28 reviews)); "No benefit for casual staff" ((in 20 reviews)); "There is no work/life balance." ((in 18 reviews)); "Poor leadership and management." ((in 16 reviews)); "Poor communication between corporate office and branches" ((in 14 reviews))

What are employees saying about TheKey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TheKey layoffs and their outlook for job security at TheKey in 2026.

What are the top reviewed TheKey locations?

Los Gatos , Saint Louis , San Francisco , La Jolla , Palo Alto , San Diego , San Jose , Lincoln , Austin , Los Angeles , Santa Barbara , Omaha , New York , Raleigh , San Antonio , Napa , Colorado Springs , Wichita , Atlanta , Phoenix , Houston , Columbus , Orange , Sunnyvale , Seattle , Palm Beach Gardens , Tampa , Virginia Beach , Williamsburg , Fort Worth

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TheKey

TheKey reviews

4.2

80% would recommend to a friend

(749 total reviews)

Chris Gerard

81% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

TheKey has an employee rating of 4.2 out of 5 stars, based on 749 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TheKey employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

749 reviews

5.0

Apr 18, 2026

Agency helps develop caregiver skills, but job gaps exist

Care giver

Recommend

CEO approval

Business Outlook

Pros

The agency helps me become a good care giver.

Cons

I do not have a job for two weeks

5.0

Apr 17, 2026

Supportive Team with a Shared Commitment to Quality Care

Caregiver manager

Recommend

CEO approval

Business Outlook

Pros

TheKey provides a positive work environment, with a team oriented approach where everyone shares the same goal of ensuring clients receive the highest quality care, along with strong continuity of care.

Cons

Pace can be fast at times, which may be challenging for new team members.

5.0

Mar 31, 2026

N/a

Hone health aide

Recommend

CEO approval

Business Outlook

Pros

My manager and everyone that work with me at Bala Cynwyd was great from management and co workers.

Cons

I would have work more hours.

Viewing 19 - 21 of 749 Reviews

Jobs at TheKey

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | New York

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | Nassau County

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | Suffolk County

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | New York

Private Duty Nurse (RN) – Concierge In-Home Care | Flexible Schedule | 1099 | Nantucket

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Agency helps develop caregiver skills, but job gaps exist

Supportive Team with a Shared Commitment to Quality Care

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