Is TheKey a good company to work for?

TheKey has an overall rating of 4.2 out of 5, based on over 805 reviews left anonymously by employees. This rating has increased by 16% over the last 12 months. 80% of employees would recommend working at TheKey to a friend and 73% have a positive outlook for the business. The best reviews about TheKey have been left by employees working as Caregiver , Caregiver, CNA and Home Health Caregiver .

Does TheKey pay their employees well?

According to anonymously submitted Glassdoor reviews, TheKey employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TheKey. This rating has improved by 16% over the last 12 months.

How satisfied are employees working at TheKey?

80% of TheKey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TheKey 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at TheKey?

In Home Caregiver (52) , Caregiver (38) , Client Care Manager (27) , Certified Nursing Assistant CNA (26) , Home Health Aide (21) , Home Health Caregiver (21) , Staffing Manager (21) , Home Care Liaison (20) , Care Giver (19) , Caregiver, CNA (18) , Recruiter (11) , Caregiver/Companion (8) , Auxiliar De Enfermagem (7) , Patient Care Assistant (PCA) (7) , Client Success Manager (5)

What are the pros of working at TheKey according to real employee reviews?

"Good pay and more" ((in 47 reviews)); "Supportive staff at other sites." ((in 26 reviews)); "Great people to work with." ((in 24 reviews)); "They will work with your schedule and they have flexible hours that match your schedule." ((in 20 reviews)); "Flexible schedules is probably the only thing I can say about working there." ((in 11 reviews))

What are the cons of working at TheKey according to real employee reviews?

"Poor Management, and home care staff are not well trained." ((in 28 reviews)); "No benefit for casual staff" ((in 20 reviews)); "There is no work/life balance." ((in 18 reviews)); "Poor leadership and management." ((in 16 reviews)); "Poor communication between corporate office and branches" ((in 14 reviews))

What are employees saying about TheKey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TheKey layoffs and their outlook for job security at TheKey in 2026.

What are the top reviewed TheKey locations?

Los Gatos , Saint Louis , San Francisco , La Jolla , Palo Alto , San Diego , San Jose , Lincoln , Austin , Los Angeles , Santa Barbara , Omaha , New York , Raleigh , San Antonio , Napa , Colorado Springs , Wichita , Atlanta , Phoenix , Houston , Columbus , Orange , Sunnyvale , Seattle , Palm Beach Gardens , Tampa , Virginia Beach , Williamsburg , Fort Worth

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TheKey

TheKey reviews

4.2

80% would recommend to a friend

(749 total reviews)

Chris Gerard

81% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

TheKey has an employee rating of 4.2 out of 5 stars, based on 749 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TheKey employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

749 reviews

1.0

May 29, 2023

Horrendous!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work, great boss and coworkers

Cons

I have never worked for such an incompetent and greedy company. Blatantly about getting the $ while breaking things in a new way every week. Can't imagine why we're not making any money! Destroying the lives of the people we're supposed to serve and everyone that works here. Has the money to continue to acquire and destroy other companies but not give people raises.

2.0

May 8, 2023

Laying off people like crazy

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

It was a great place to work and the people are amazing

Cons

They’ve been laying people off for 5 months now and their morale is in the toilet

2.0

Oct 27, 2015

INCORRECT SALARY RANGE- make sure you discuss this up front before wasting time with your interview

Case manager

Recommend

CEO approval

Business Outlook

Pros

Interviewed for two hours the first day then five hours the second day. I was impressed by the company but they offered me 35k versus the 50k listed as the minimum salary here on glassdoor (yes same exact company) and the other workers with the same position even said they made almost 20k more while they had zero experience. Very insulting !

Cons

Poor salary , even with benefits it wasn't that great. Definitely not as great or even close to as great as I expected after other glassdoor reviews for this company so I was very disappointed

Viewing 19 - 21 of 749 Reviews

Jobs at TheKey

Experienced In-Home Caregiver

Compassionate Home Health Caregiver - South Omaha

Compassionate In-Home Caregiver: Central Lincoln

South East- Skilled Caregivers Needed

Omaha In-Home- Caregiver (CNA/PCA/HHA)

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Horrendous!

Laying off people like crazy

INCORRECT SALARY RANGE- make sure you discuss this up front before wasting time with your interview

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