TherapyNotes Customer Service Representative reviews

4.0

80% would recommend to a friend

(11 total reviews)

Bradley S. Pliner

95% approve of CEO

74% positive business outlook

Reviews by job title

11 reviews
2.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Upper MGMT was great, good PTO and hours. Pay was good.

Cons

Mid level supervision was not happy about helping with questions. Impatient and condescending. Many things were not part of training, supervisors were not willing to help.

1.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

the pros I can think of is that I met some cool friends.

Cons

WORST PLACE TO WORK AT. No, this is not just an angry employee, I am trying to save someone from having the worst experience of their lives. First they will entice you with the "bean bag room" and the DC and Marvel portraits. Make you feel like you can leave your other job because you'll have job security and support. So you say yeah, what the hell. Training comes around and you're in the room with your new friends (the only good part). The trainers are great. but that's only because they can't have a decision in what's to come. You go through product training, where you take an enticing test- Oh also the software is terrible so that's why the product training is long- Then you start to feel like I can do this, its not that bad hey at least there's free snacks. Next they will put you in your teams and you'll feel great, like okay if people can do this then maybe I can-WRONG. Just when you are feeling comfortable, they will decide it's too much for you WITHOUT EVEN ASKING, and all that talk about feedback and how we strive for an open communication environment, will just bite you in the butt cause they won't have any open communication to you when they decide to cut you after making you feel like your doing great.

Viewing 4 - 6 of 11 Reviews

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