Thesis reviews

2.4

24% would recommend to a friend

(123 total reviews)

Keely York

14% approve of CEO

24% positive business outlook

Thesis has an employee rating of 2.4 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Thesis employee rating is 35% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

123 reviews
1.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid workforce (the people who do the work). Interesting clients. Nice website. A building + barista?

Cons

The C-suite is pathetic. The CEO has zero outside experience and makes impulsive, disconnected decisions to pad her pockets and pay for the new building that nobody wanted but her. *@Glassdoor, Keely York is the CEO of Thesis, not the founder Ryan Buchanan. Thesis’ CEO rating has plummeted since she took over.* The COO also has zero outside experience..or compassion..and is hired muscle better at deflecting, gaslighting, and tearing people down than building a business. The Chief Creative Officer is out of his league and does not have the respect of his department bc lesser ranking creative talent runs circles around him. The Chief People Officer presents as “empathetic” but the only people she is loyal to are the Csuite- confidentiality or anonymity is just lip service for Thesis’ HR. They are just building their case! The senior leadership team below the C-suite is constantly turning over bc they are tired of representing initiatives they do not actually control/stand behind or they get shoved out because they did not meet the impossible standards set (and then invisibly moved) by the manic conductors up top.

2.0
Jun 28, 2024

Read through the trends...

Recommend
CEO approval
Business Outlook

Pros

They've put some good effort into company-wide programs to support employees in recent years. Sadly, though, there is so much turnover (voluntary and involuntary) in Director and above leadership that lack of consistency has made many employee's daily lives difficult. You can find good pockets in different teams/roles (there are still some 5-star reviews) but overall the cons outweigh the pros.

Cons

If you read through past reviews, you'll see a lot of trends in the responses. In summary, there's a lot broken but it all tracks back to leadership... there is some major toxicity in the c-suite. It's obvious to everyone. Most people I know that are still there want to get out.

1.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

You're gonna read this everywhere in the reviews for Thesis – the people are the only reason employees stay here. And I'm not talking about leadership or C-Suite, I'm talking about the individuals who make the things in order to get paid. The designers. The writers. The project managers and studio managers and strategists. These were some of the most incredible humans and best coworkers ( and now friends ) I've ever had the opportunity to collaborate with and my loyalty to them was the only reason I stayed as long as I did.

Cons

• Nepotism: The amount of nepotism at Thesis is staggering. I can count at least a handful of individuals in leadership / C-Suite positions that are all there because they were all friends or previously connected somehow, but have close to no experience running a business. Now – plenty of people are successful despite that lack of knowledge, but it’s because they LISTEN. They take advice from people and admit their faults and make changes when necessary and get down on employees’ level. This does not happen here. Concerns are ignored, any kind of accountability attempts are taken personally / badly, and the disconnect between leadership and employees is huge. On one staff call during COVID one of the C-suite individuals commented that ‘you might hear my kid in the background, sorry my au pair is sick today!’ While the rest of us with kids at home struggled to juggle WFH and childcare every. Single. Day. Not everyone ( ie. hardly anyone ) can afford an au pair, especially in the middle of a pandemic. • Thankless / Lack of Opportunity: It's painful how disconnected leadership is from the people who make ( or made ) this agency a success. Thesis was one of the ONLY agencies in Portland that made it through COVID without layoffs or major impacts AND made a huge profit as well. Why? Because of the people making the work. Because of the people who worked long, tireless hours, went above and beyond their job descriptions, and cranked out a shitload of creative / projects. Because those people WANTED to contribute, wanted to double down and make Thesis successful, and dug into the trenches of what WFH while navigating a pandemic was like. Did those people get recognized for it? No. Well, if I guess if you count getting 'a comp day' or a $5 gift card to Starbucks as recognition. Many of those people didn't get promoted, weren't offered growth opportunities, and senior positions were hired on from external candidates despite having wonderful people right in front of them. Thesis rode out a hugely difficult time very comfortably because of the efforts of their employees and those people were taken advantage of. • Over Hiring: Mid-COVID business started to ramp up and we were getting a lot of work, so the knee jerk reaction was to hire. Did we need a few people? Yes. Did we need to go from 120 people to 300+ people? Absolutely not. Concerns were flagged by several people from different departments up to leadership about the impacts of these hiring decisions and SEVERAL different solutions to resourcing needs were offered, but ignored. This was in 2021. Flash forward to present and they're 2 rounds of layoffs in. • Poor / Irresponsible Planning: It's said the new building was paid or partially paid for by an outside source, but still. The optics of laying 120+ people off over less than five months while you build a grandiose new building in slabtown ( and paying rent at the current building ) are bad at best. Several of these people that were laid off moved their entire life to Portland and you're telling me you couldn't have seen that being impacted a few months after they arrived? • DEI / Equity: Thesis touts their attention and commitment to DEI / equity ( and B-Corp ) status, but it doesn’t match with what is actually happening. The internal ERGs ( employee resource groups ) are used as a performative section on the website and not supported at all internally. Anything needed for the ERG ( design, project management, writing, etc ) has to be provided out of employee’s own time ( often after hours ) and they are not compensated or supported for it. They promise to hire BIPOC individuals – and while they’ve made good efforts lately – the lack of representation in senior positions / leadership is striking and anytime anyone tries to hold those in leadership accountable for it they are reprimanded and permanently held back from success / advancement at the company. Leadership prefers to plug their ears and keep walking.

Viewing 19 - 21 of 123 Reviews

Glassdoor has 131 Thesis reviews submitted anonymously by Thesis employees. Read employee reviews and ratings on Glassdoor to decide if Thesis is right for you.