employer cover photo
employer logo
employer logo

Thompson Hospitality

Engaged Employer

Thompson Hospitality reviews

3.2

47% would recommend to a friend

(234 total reviews)

Warren Thompson

61% approve of CEO

45% positive business outlook

Thompson Hospitality has an employee rating of 3.2 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews
5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Thompson Hospitality gave me the opportunity to lead, mentor, and make a meaningful impact through foodservice. As someone with more than three decades in the industry, I found the work rewarding because I enjoy building teams, improving operations, and serving people with excellence. The job is demanding, and success requires flexibility, resilience, and a willingness to solve problems every day. There are opportunities to continue improving communication, staffing stability, work-life balance, and recognition of experienced leaders. Those investments would make an already solid organization even stronger. Overall, I would recommend Thompson Hospitality to professionals who enjoy leading from the front, developing others, and thriving in a fast-paced environment. If you’re looking for an easy job with predictable hours, this may not be the right fit. If you’re passionate about leadership, service, and making a difference, you’ll find meaningful opportunities here.

Cons

Cons * Limited opportunities to fully leverage experienced leadership. As a culinary executive with decades of experience, I believe seasoned leaders should have greater opportunities to contribute to strategic planning, operational innovation, and organizational decision-making rather than primarily focusing on day-to-day execution. * Need for stronger investment in leadership and culinary development. Continuous education, culinary training, mentorship, and leadership development should remain a priority. Investing in employees at every level helps strengthen the organization, improves retention, and positions the company for long-term success. * Career advancement could be more transparent. Creating clearer pathways for promotion based on performance, education, leadership ability, experience, and proven results would encourage employee growth and better recognize those who consistently add value to the organization. * Work-life balance can be challenging in leadership roles. The demands of managing operations, staffing, travel, and client expectations can make it difficult to maintain a healthy balance. Continued focus on staffing support and workload management would help leaders perform at their highest level while sustaining long-term engagement.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leaders, Accountability, Advancement, Creativity, Challenging, Rewarding. I have worked many place throughout my career. This by far is the happiest I have been in a long time!

Cons

I do not have any.

Viewing 1 - 3 of 234 Reviews

Glassdoor has 246 Thompson Hospitality reviews submitted anonymously by Thompson Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Thompson Hospitality is right for you.