Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

47% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 11 reviews)); "Good benefits and willing to help you with problems" ((in 10 reviews)); "The people are great and fun together" ((in 9 reviews)); "Great coworkers." ((in 5 reviews)); "Good money on weekend nights" ((in 5 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"No training." ((in 13 reviews)); "Our managers are extremely disrespectful and toxic, and they are very abusive and rude, especially toward us employees." ((in 11 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 10 reviews)); "Upper management and Directors treat employees poorly." ((in 7 reviews)); "Terrible leadership." ((in 7 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

Thompson Hospitality reviews

3.2

47% would recommend to a friend

(234 total reviews)

Warren Thompson

61% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Thompson Hospitality has an employee rating of 3.2 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews

5.0

Jan 17, 2026

Great for growth

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Stable company during hard times in DC. Great support from cooperate.

Cons

At times long days, but that’s everywhere.

3.0

Jan 10, 2026

Meh

Waitress

Recommend

CEO approval

Business Outlook

Pros

Enjoyed my colleagues! Good rewards for upselling in the resturant.

Cons

We had a man from management come and sit. Would barely say hello. Would continue to tell my manager that I did not wear the right shoes but would never say anything to me. FOund it strange he was so non confrontational with a high level position.

2.0

Aug 6, 2025

Unorganized

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

-We were given in depth training by HR during the construction of the restaurant. -The energy that this restaurant fosters is unique and I really enjoyed it. - The layout of the restaurant has an excellent flow and can be so efficient especially if you know how to set yourself up for success.

Cons

-Promotion process was mismanaged: • Had multiple conversations with previous management about promotion details (pay, hours, expectations) • Completed several hours of unpaid training and passed background check • New management and upper management unaware of the promotion offer, leading to its rescindment -HR and leadership disorganization -Lack of respect for employee time and contributions -Poor internal communication and follow-through -Inadequate and incorrect dry good ordering -Outdoor tables were white marble—impractical in direct sun -Not informed of correct start times for networking and corporate events

Thompson Hospitality Response

10mo

Hello, My name is William with the HR Department, I am sorry to learn you have had a bad experience with Thompson Hospitality. Please reach out to us at https://support.thompsonhospitality.com We would like to see what we can do to resolve your complaint. Thank you for your feedback.

Viewing 10 - 12 of 234 Reviews

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