Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

60% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 12 reviews)); "Benefits are great." ((in 12 reviews)); "The people are great and fun together" ((in 8 reviews)); "Good money on weekend nights" ((in 5 reviews)); "Great coworkers." ((in 4 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"So, management always under staffs the facilities by as many as TWENTY employees." ((in 19 reviews)); "No training." ((in 13 reviews)); "The manager was awfully biased and seemed to have a grudge against me." ((in 12 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 8 reviews)); "The entire upper management are CONS!! Every department at the corporate office are horrible, from Payroll to Benefits." ((in 7 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

Thompson Hospitality reviews

3.5

60% would recommend to a friend

(56 total reviews)

Warren Thompson

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

56 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jun 26, 2026

Good pay and benefits, but inconsistent departmental cultures

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Semi-flexible schedule, work from home 1 day a week, good salary and benefits, diverse workforce, minority-owned company, annual evaluation raises between approximately 2.5% - 4.5% of base salary.

Cons

Each department differs, but some have high turnover rates, different levels of training or workload and different workplace culture

1.0

May 17, 2026

Decent pay but chaotic corporate standards and expectations

Chef

Recommend

CEO approval

Business Outlook

Pros

The Salaried pay is decent.

Cons

Corporate standards are non existent, corporate bases their standards off personal preferences and not corporate standards. So the standards are always different based off who you’re dealing with at the time. They will say it’s a 50 hour work week but that’s a lie, they would work you around the clock if it means they don’t have to pay their hourly associates. If you read this take this advice and go for a properly ran company like Aramark, sedexo, or compass.

Thompson Hospitality Response

2mo

Hello, My name is William with the HR Department, I am sorry to learn you have had a bad experience with Thompson Hospitality. Please reach out to us at https://support.thompsonhospitality.com/hc/en-us We would like to see what we can do to resolve your complaint. Thank you for your feedback.

1.0

Jul 11, 2025

How was it?

Chick fil a team member

Recommend

CEO approval

Business Outlook

Pros

Benefits Pay was good Free meal

Cons

Horrible Management Unfair treatment If you don’t do as they say they find things to pick on you about or cut your hours

Thompson Hospitality Response

1y

Hello, My name is William with the HR Department, I am sorry to learn you have had a bad experience with Thompson Hospitality. Please reach out to us at https://support.thompsonhospitality.com/hc/en-us We would like to see what we can do to resolve your complaint. Thank you for your feedback.

Viewing 1 - 3 of 56 Reviews

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