Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

54% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 13 reviews)); "Good benefits and willing to help you with problems" ((in 13 reviews)); "The people are great and fun together" ((in 8 reviews)); "Great coworkers." ((in 4 reviews)); "Good money on weekend nights" ((in 4 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"No training." ((in 17 reviews)); "The manager was awfully biased and seemed to have a grudge against me." ((in 11 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 9 reviews)); "Terrible leadership." ((in 7 reviews)); "Upper management does not think about the staff at a unit level." ((in 6 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

Thompson Hospitality reviews

3.4

54% would recommend to a friend

(234 total reviews)

Warren Thompson

67% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Culture & values

3.2

Senior management

Thompson Hospitality has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

234 reviews

5.0

Nov 15, 2023

Working at Maker's Union was a blast!

Food runner, barback

Recommend

CEO approval

Business Outlook

Pros

Amazing work culture, fast-paced environment, and great teamwork. Managers there are chill, in the restaurant industry, most people are very nice to each other. We do have moments when things can get hectic but I enjoy every minute of those crazy moments.

Cons

Can get a little annoying with the hours, they tend to over-hire food runners leaving us with an amount of hours. Also, I asked if this was a full-time position and they told me yes even though I never worked full-time.

1.0

Oct 23, 2023

Not the best

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Co workers. Meeting new people. Engaging with the students.

Cons

Overworked. Disrespected. Underpaid. No advancement. Lack of management training. High turnover rates in Norfolk

Thompson Hospitality Response

2y

We are sorry to learn you have had a bad experience with Thompson Hospitality. Please email us at support.thompsonhospitality.com. We would like to see what we can do to resolve your complaint. Thank you for your feedback.

1.0

Oct 21, 2023

Entry Level Benefits Assistant

Benefits assistant

Recommend

CEO approval

Business Outlook

Pros

Diversity, gym membership and restaurant discounts.

Cons

Overwork, lack of growth mindset among management, and not empathetic.

Thompson Hospitality Response

2y

We are sorry to learn you have had a bad experience with Thompson Hospitality. Please email us at support.thompsonhospitality.com. We would like to see what we can do to resolve your complaint. Thank you for your feedback.

Viewing 73 - 75 of 234 Reviews

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