Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

54% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 13 reviews)); "Good benefits and willing to help you with problems" ((in 13 reviews)); "The people are great and fun together" ((in 8 reviews)); "Great coworkers." ((in 4 reviews)); "Good money on weekend nights" ((in 4 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"No training." ((in 17 reviews)); "The manager was awfully biased and seemed to have a grudge against me." ((in 11 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 9 reviews)); "Terrible leadership." ((in 7 reviews)); "Upper management does not think about the staff at a unit level." ((in 6 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

Thompson Hospitality reviews

3.4

54% would recommend to a friend

(234 total reviews)

Warren Thompson

67% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (234 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Thompson Hospitality has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews

1.0

Jul 4, 2023

Honestly, this company cares zero about its restaurant staff

Bartender

Recommend

CEO approval

Business Outlook

Pros

Beautiful facilities and great bar set up

Cons

Completely inconsistent with paying tipped staff. There is a problem at least once a month, if not more, and there is zero urgency to resolve. No sense of being integral to the overall success of the restaurant, in spite of knowing more about it than many managers . Site mgrs blame upper mgmt for poor decisions and then blame staff to the same upper management for their own failings. Turnover here is the worst I've ever seen. The ppl who actually care and try and help the business grow are short changed to try and incentivize new employees to stay. I don't think this is what Thompson set about to accomplish with his hospitality business but in my humble opinion, if you don't care of your worker bees, the whole hive collapses. Would highly recommend not accepting a job here unless you have an in with higher up management

Thompson Hospitality Response

2y

We are sorry to learn you have had a bad experience with Thompson Hospitality. Please email us at hrdept@thompsonhospitality.com. We would like to see what we can do to resolve your complaint. Thank you for your feedback.

5.0

May 10, 2023

Do not work there

Receptionist

Recommend

CEO approval

Business Outlook

Pros

m-f 8-5 work schedule with a one-hour lunch break

Cons

they are a job that has high turnover. There is no real training for their employees and do not have a great work-life balance.

Thompson Hospitality Response

3y

We are sorry to learn you have had a bad experience with Thompson Hospitality. Please email us at hrdept@thompsonhospitality.com. We would like to see what we can do to resolve your complaint. Thank you for your feedback.

5.0

Apr 5, 2023

Fun place to work!

Chief operating officer

Recommend

CEO approval

Business Outlook

Pros

People, compensation, PTO, benefits, growth, diversity

Cons

We need better coffee at home office

Thompson Hospitality Response

3y

Thank you for your candid feedback. We are in the process of completing an employee satisfaction survey. Based on survey feedback we will assign action items and develop strategies to continuously improve.

Viewing 73 - 75 of 234 Reviews

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