Does Thompson Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hospitality employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Thompson Hospitality. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Thompson Hospitality?

54% of Thompson Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hospitality 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Thompson Hospitality?

Manager (7) , Bartender (6) , Server/Waiter (6) , General Manager (5) , Supervisor (5) , Cashier (4) , Executive Chef (4) , Server (4) , Accountant (3) , Host (3) , Restaurant Manager (3) , Server/Waitress (3) , Shift Supervisor (3) , Anonymous (2) , Assistant General Manager (2)

What are the pros of working at Thompson Hospitality according to real employee reviews?

"The pay was decent for someone just starting out in the work field" ((in 12 reviews)); "Good benefits and willing to help you with problems" ((in 11 reviews)); "Nice people" ((in 10 reviews)); "Good money on weekend nights" ((in 5 reviews)); "Great coworkers." ((in 4 reviews))

What are the cons of working at Thompson Hospitality according to real employee reviews?

"The manager was awfully biased and seemed to have a grudge against me." ((in 11 reviews)); "There is no training or professional development." ((in 11 reviews)); "NO work Life Balance expect you to work all the time to please the client." ((in 9 reviews)); "The entire upper management are CONS!! Every department at the corporate office are horrible, from Payroll to Benefits." ((in 7 reviews)); "Working brutal hours also meant a poor work" ((in 6 reviews))

What are the top reviewed Thompson Hospitality locations?

Reston , Washington , Charlottesville , Baltimore , Norfolk , Tuskegee , Richmond , Austin , Itta Bena , Nashville , Bowie , Arlington , Raleigh , Columbus , Lincoln University , Auburn , Huntsville , Madison , Talladega , Hampden Sydney , Hampton , Virginia Beach , Ashburn , Fairfax , Herndon , Lovettsville , Sterling , New York , Syracuse , San Antonio

Thompson Hospitality reviews

3.4

54% would recommend to a friend

(234 total reviews)

Warren Thompson

67% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Culture & values

3.2

Senior management

Thompson Hospitality has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

234 reviews

1.0

Jan 3, 2017

What a shame

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

... Can't think of anything.

Cons

No work life balance...like none at all. It is expected to work at all hours, everyday of the week with no comp time as a salaried employee. Upper management sees you as a work horses not as a person and they have no respect for you. HR is a joke. Turn over is the worst I have every seen; even in food service. The health insurance is overpriced and crap. Run for the hills!!

Thompson Hospitality Response

9y

Thank you for taking the time to provide us with your feedback. We are committed to creating a comfortable, positive and collaborative working environment for all associates. As the company grows, we continue to find ways to enhance our comp and benefits program. Please email us at hrdept@thompsonhospitality.com

1.0

Dec 26, 2016

Horrible

Board director

Recommend

CEO approval

Business Outlook

Pros

My employees were great! I miss them even to this day.

Cons

-No work life balance. I started on a Monday and 14 days later I got 1 day off. The longest stretch of work was 30 days straight with no day off. No lie, you can go and ask any of my employees and they will let you know how much I was required to work. I had to open and close. The VP and District Manager had no cares about your life as long as they didn't have to come and help open the account. The turn over is high among the hourly and salaried. All salaried that opened the account quit after I left. And the turn over continues. My parents came to visit me 1 weekend and I wasn't even allowed to take time off to have dinner with them! Just 1 dinner. -Payroll can't get anything correct. It took 3 months to get my 1st pay check which was wrong. I was constantly on the phone with payroll about my employees paychecks.

5.0

Oct 20, 2016

Director of Facilities

Director of facilities

Recommend

CEO approval

Business Outlook

Pros

Excellent company. From the onboarding process through the day to day work environment, the Corporate, Regional and District Staff provides the motivation, direction and training to be successful. I always feel comfortable in reaching out to my peers and supervisors if I need help. With regular staffing calls and meetings, not only does Thompson provide the training and direction, but also the structure and atmosphere to make a contribution. The HR Team has also been invaluable in providing onsite guidance for day to day employment issues. I have seen that the Company President is also involved in field operations and communicates directly to us to give us that sense of comfort that he is there for us as well. The company also seeks are input on areas where the company can grow. This makes us feel part of the success.

Cons

The company looks for and hires top notch staff. Having gone through the recruiting process, I can verify that the interview and on boarding also is well done.

Thompson Hospitality Response

9y

We thank you for sharing your thoughts regarding your experience at Thompson Hospitality. We pledge to try our hardest to continue to serve you and all our team members with the utmost respect and trust. Please know that we are here for you. I'm sure you agree that: The Harder We Work The Luckier We Get!

Viewing 181 - 183 of 234 Reviews

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