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Thompson Hospitality

Engaged Employer

Thompson Hospitality reviews

3.2

47% would recommend to a friend

(234 total reviews)

Warren Thompson

61% approve of CEO

45% positive business outlook

Thompson Hospitality has an employee rating of 3.2 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thompson Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

234 reviews
1.0
Sep 7, 2014

If only zero stars were an option...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros...pros...well, there are a handful of people within the company that you genuinely don't mind working hard for. Will that make you stay, no; but it's a pro, I guess.

Cons

Complete disregard for employees as people with needs, feelings, opinions, and intelligence. Arbitrary pay practices. Leadership fosters cliques and a culture of abuse. Virtually zero training at any level but you will be expected to make miracles happen and if you don't, you're done. Severe lack of consistency or established policies and procedures; decisions are made on a whim. The company is ran like a plantation which is disheartening considering that it is black owned.

1.0
Aug 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Staff members, a few H.R. staff and one traveling D.O.

Cons

After sending in my resignation with notice they terminated my employment a few days later. They have one of the largest turn overs in the corporate office and the units themselves that I have ever witnessed in a restaurant. (Red flag) No systems in place for training. Even the employee handbook is outdated. Menu is uninspiring. Tap Tap shrimp stolen from Bonefish (Bang Bang Shrimp) Calamari app stolen from Miller's Ale House are just two examples. The sad part is they take pride in doing these things, whenever there is a General Manager meeting, they even brag about it. On new menu roll outs they will not allow the chef to try nothing new because "they do not eat it" or my favorite response "that is not a salad, it does not have lettuce" you might laugh, but I am being absolutely serious. Treatment of the management staff by some of the corporate higher ups is just down right disrespectful. If you are not part of the clique, good luck on getting your opinion heard or receiving any respect. I heard horror stories of these types of experiences just never thought I would be one of them in this day and age.

3.0
Jul 25, 2014

my stepping stone in a nut shell

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

steady pay check, lots of time off given,

Cons

not nearly enough able to take any time off without putting the location in some type of distress

Viewing 226 - 228 of 234 Reviews

Glassdoor has 246 Thompson Hospitality reviews submitted anonymously by Thompson Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Thompson Hospitality is right for you.