Thrivent reviews

3.7

65% would recommend to a friend

(1,141 total reviews)
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Teresa J. Rasmussen

73% approve of CEO

58% positive business outlook

Thrivent has an employee rating of 3.7 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thrivent employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 11, 2022
Recommend
CEO approval
Business Outlook

Pros

- Personal knowledge gained around financial literacy and strategy - Kind, supportive local leadership who truly wants you to succeed - Philanthropic ideals

Cons

- Poor business model for new financial advisors, legacy financial advisors thrive at the expense of new ones because of forced "join field work" where there is a 50/50 split. It is rare that a new advisor is making more than 50k per year for at least 2-3 years as the payouts are so low and dependant on selling large insurance products that may or may not be in the best interest of clients. Investments hardly pay anything until you are allowed to operate managed funds, but again, very hard to get to that point. - No diversity - Wasp male, Christian - promotional materials include POC but the company is easily 85%+ white Christian male - Couldn't sell certain products to "non-Christians" and this really limited the potential customer base. - Mission over value - "helping people thrive" is so drilled into every employee but the reality is that it doesn't matter how mission-minded you are if the finances don't make sense from an income perspective. - Not tech forward-thinking - still using obsolete software and a deeply bureaucratic organization. Change is very slow and fresh ideas were not welcomed. Things are going to be done how they have always been done because someone at the top said so. - No separation from personal life - you are expected to use after hours for meetings and networking events and always be thinking of who you know that could be a possible customer. There is no separation between work and personal life and it was exhasting. - Insurance is heavily incentivized - not a true investment company even though the company is trying to change this perception through fresh branding - No leads and poor marketing strategy - happy Hours and virtual events are not the answer to growing a sustainable business. - Weak approach to crypto - was told, "tell people that crypto is just gambling". There was no forward thinking around how crypto is actually going to be the future - we were told to just tell people that we don't do it. I would expect more of a company that is supposed to be identifying financial trends and communicating those to customers.

1.0
Feb 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent financial products; good customer service for members. I like the mission of helping people and the not-for-profit charitable side of the organization.

Cons

I've been a life long Thrivent member, and I will say that their products are decent; however you can get a better rate with Northwestern, New Your Life, Pacific Life or Mass. As far as work environment, Thrivent was a horrible experience for me professionally. I've never been so discontent in my professional life. The organization claims that it is a Christian work place with Christian morals and values, but upper management/field leadership should not trusted. I worked for the company for about 5 years. I was never an advisor but had many friends and family that were/are. It was very upsetting to me to see such good and honest people treated so poorly. Compensation changes happened at least twice a year to squeeze commissions from the advisor's pockets. Also, as apart of the staff that supported the region's leadership team, I cannot tell you how many times I had to report/handle/endure the field leadership lie, cut corners, not abide by territory lines etc. It felt as though there was always drama or a scandal in the regional financial office. Plus, over a 5 year period I reported to three different Managing Partners, had countless Partners come and go as well as Marketing Specialist etc. This review makes me really sad to write because it truthfully once was a great place to be. If you are looking to become a financial services professional, I suggest you look to Northwestern, New York Life, Mass Mutual or another mutually owned organization. You will be trained, treated better, and paid more as an advisor and actually "own" your business. I did not realize how toxic the work environment was until I joined a competitor and was treated the way Thrivent claims to treat their employees. Hope this helps someone avoid a mistake.

2.0
Feb 8, 2015

Nice people who can't move forward

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally the people are pleasant to work with and well intentioned.. Exceptional benefits package that includes a great 401k match plus a generous pension plan. Good facilities. Mission is good if you can get behind it.

Cons

This organization talks a lot about changing, moving forward, improving process, increasing speed to delivery, executing with excellence, but is absolutely unable to deliver on any of it. The culture is 100% consensus driven with no decision makers willing to take accountability for even the smallest decision. The result is that ideas and projects get bogged down in over analysis and take literally years to deliver. There is also an overriding belief that new technology is going to fix cultural problems. Lots of great people are hired externally to move things forward, but typically leave within 2 years because they can't affect change and aren't building their resumes. This leaves behind the employees who are comfortably ensconced in their 25+ year careers who are resistant to change. The culture has also been veering off into a more conservative Christian direction in policy and marketing since opening their membership from Lutherans to all Christians. An unfortunate policy was put in place regarding gift (donation) matching described issues regarding gays, guns and abortion as too controversial, divisive and distracting to the Christian membership and prevented employees from getting donations matched to organizations that affect change related to these issues. So, what started out as a pretty homogenized white middle class culture got even less diverse when several talented employees left when the aforementioned policy was implemented.

Viewing 16 - 18 of 1,141 Reviews

Glassdoor has 1,291 Thrivent reviews submitted anonymously by Thrivent employees. Read employee reviews and ratings on Glassdoor to decide if Thrivent is right for you.