Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Benefits seem good, although only having worked here recently, I'm not actually sure how they compare." ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Great Leadership" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "Pay was low for the industry and raises were living" ((in 10 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 8 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

3.0

May 11, 2024

Senior

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Salary hours location food flexible

Cons

Managers potty hire bus car

TierPoint Response

1y

We have reviewed this comment.

5.0

May 1, 2024

Love working for Tierpoint

Platform engineer

Recommend

CEO approval

Business Outlook

Pros

Tierpoint is a family focused business that understands family comes first. Flexible work hours and plentiful PTO make dealing with family issues much easier. Culture is also pretty good, Love the team I work with and most of the people I have had reason to interact with have been pleasant and willing to help solve whatever issue needs to be fixed.

Cons

When I worked in site-ops, they seemed perpetually short staffed and that made finding a someone to fill PTO days tough. Still enjoyed the work and my co-workers, but that was a downside to working on that 'side of the wall.'

TierPoint Response

2y

Thank you for taking the time to leave a review! We appreciate hearing that you can attest to our culture and "Family" value with the flexibility and work-life balance. Thank you for sharing your data center experience. While you were not provided as much flexibility, you worked hard and grew your career with TierPoint. We appreciate all you do for TierPoint!

4.0

Apr 19, 2024

Good Company

Operations technician

Recommend

CEO approval

Business Outlook

Pros

Good Atmosphere. Great co-workers. Team leads work well with others.

Cons

Pay could be better. Don't feel like upper management is in tune with most departments

TierPoint Response

2y

Thanks for stopping by our Glassdoor page! Your positive feedback is a testament to our culture and the amazing employees of TierPoint! Your manager and the HR team are always here to have conversations about your career advancement and any concerns you may have. We appreciate all you do for TierPoint!

Viewing 37 - 39 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Talent Business Partner

Operations Technician I

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Senior

Love working for Tierpoint

Good Company

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