Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 21 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 14 reviews)); "Great work life balance" ((in 12 reviews)); "Good people and culture" ((in 11 reviews)); "Great Teams" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 21 reviews)); "low pay, high stress." ((in 12 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Aug 24, 2023

Great manager

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Great manager and good WLB

Cons

Company has little to no culture and only rewards sales

TierPoint Response

2y

Thank you for sharing your feedback on our Glassdoor page. We love to hear that you resonate with our Family core value of flexibility and work-life balance! We appreciate your honest feedback and the HR team is always here for suggestions & ideas to improve the employee experience!

2.0

Aug 24, 2023

A Starter IT Job With Nowhere to Grow

Operations technician

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment, with some degree of downtime.

Cons

Very uncompetitive base pay, no bonuses, no year-end raises. If you work as a Site Technician, there are no positions above you besides Site Director, so there is nowhere to grow. Even if you are promoted out to an engineering team, the pay for those positions is not very competitive either. You can do the exact same work in many other places and be paid much more.

TierPoint Response

2y

Thank you for sharing your feedback. Employee success & development are current areas of focus, as we understand how important it is for employees. Please do not hesitate to reach out to your supervisor or the HR team to discuss how TierPoint can help you grow! Thank you for all that you do!

4.0

Jul 18, 2023

Enjoying work

Application engineer

Recommend

CEO approval

Business Outlook

Pros

I haven't always enjoyed working here, or at the company I was with before getting acquired by Tierpoint, but I'm pretty happy with where I am now. I really feel good about the team I'm in, and when I need to collaborate with other departments, that friendly and open, too. Benefits seem good, although only having worked here recently, I'm not actually sure how they compare. More PTO than I know what to do with, and the company is very accommodating of work/life balance.

Cons

I don't know what I would have put for a con before my company asked me to write a review on Glassdoor, but after signing up, I see that I'm making significantly less money than Glassdoor says I should be making for my location and position, so that feels bad. I was happy with my salary until 5 minutes ago, though.

Viewing 61 - 63 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Talent Business Partner

Operations Technician I

TierPoint

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Great manager

A Starter IT Job With Nowhere to Grow

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