Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 14 reviews)); "Great work life balance" ((in 13 reviews)); "Good pay and there are at least a few good workers there" ((in 11 reviews)); "Great Teams" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 23 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 5 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Mar 10, 2023

Going Downhill

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment, Non-Public Facing, Communication, Supervisor Support

Cons

Compensation, Retaliation, Corporate, HR Department, Ethics

TierPoint Response

2y

Thank you for speaking up and sharing your feedback. It is disheartening to hear that your experience has been less than satisfactory. It is great to hear that you feel supported in your role by your supervisor, but we want everyone to feel supported by the HR team as well. One of the team's main concerns is the employee experience and we hate to hear that you haven't felt supported. If you would like to talk through anything, please don't hesitate to reach out to anyone on the HR team to discuss. We appreciate all that you do for TierPoint.

3.0

Sep 15, 2022

Authentic and Startup Culture

Cloud solutions architect

Recommend

CEO approval

Business Outlook

Pros

TierPoint has a great culture that empowers you to be your authentic self, skill up, and grow. The amount of role flexibility and work-life balance is phenomenal.

Cons

Overal maturity in the IT Consulting and Managed Services space. From Sales, and qualification to internal tracking, tools systems, and offers. TierPoint has a lot of growing to do. Stuck in SMB and smaller midmarket. It can be hard to impossible to break into true Corp or Enterprise accounts and types of deals. Lacking benefits compared to competitors in the space. Such as Profit Sharing, and extensive PTO, Healthcare is mediocre. Corp Credit Cards, Expenses, etc.

TierPoint Response

3y

Thank you for taking the time to leave this thoughtful review. We appreciate constructive feedback like this, as it truly helps us pinpoint areas that need changes or updates. While change takes time, we hope to be on the right track for some of your suggestions already. Thank you for all that you continue to do for TierPoint!

1.0

May 22, 2022

its fine

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

n.a its a job that pays

Cons

THE PEOPLE ARE NOT VERY NICE

TierPoint Response

3y

Thank you for taking the time to share your thoughts. We are disappointed to hear that your experience was not up to par. We pride ourselves in cultivating a welcoming and fulfilling culture for all our employees, so it is disheartening to hear you did not experience that. We hope you found a position to better fit your current needs.

Viewing 97 - 99 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Going Downhill

Authentic and Startup Culture

its fine

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