Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great work life balance" ((in 13 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Good people and culture" ((in 10 reviews)); "= Great opportunities to advance within the company as employees acquire new skills and expertise." ((in 8 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pay was low for the industry and raises were living" ((in 11 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

2.0

Jan 5, 2025

No longer interested in employee experience

Vp

Recommend

CEO approval

Business Outlook

Pros

The cost cutting is possible, but not when combined with lack of growth.

Cons

Without growth, cost cutting will only drive down performance.

TierPoint Response

1y

Thank you for taking time to leave a review. We understand that changes related to cutting costs can be difficult and we strive to make those decisions thoughtfully while continuing to invest in our teams and workplace culture. We are always looking for ways to improve and would welcome further discussion if you are open to it. We encourage you to reach out to the HR team so we can address your concerns constructively. Thank you for all you do for TierPoint!

4.0

Oct 27, 2023

Tierpoint

Mep engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule, Average Pay, Good amount of vacation

Cons

Middle Management Is Not Open Minded

TierPoint Response

2y

Thank you for sharing your thoughts. We are glad to hear you had a good experience and a flexible work-life balance. Thank you for all your hard work with TierPoint!

3.0

Jan 17, 2022

Above average PTO and benefits, environment isn't maintained

Operations technician

Recommend

CEO approval

Business Outlook

Pros

Benefits, benefits, benefits - Staples business account - healthcare is above industry standard - PTO system is

Cons

Environment, Environment, Environment Management either doesn't exist or is toxic Getting to HR for anything requires going through A LOT of red tape Job training is abysmal The pay rate is below industry average

TierPoint Response

3y

Thank you for sharing this feedback. We love to hear when employees are happy about the benefits we provide. We take these reviews seriously and use them help continue to make changes for our employees. Please know that the HR team is ALWAYS happy to help; don't hesitate to reach out to any one of the team members for assistance! We would love to talk to you more about your concerns. Thank you for all that you do!

Viewing 112 - 114 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Operations Technician I

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No longer interested in employee experience

Tierpoint

Above average PTO and benefits, environment isn't maintained

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