Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "Vacation time is better than any of the companies I worked with in the past and health benefits are great." ((in 16 reviews)); "Great Leadership" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Great work life balance" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pay was low for the industry and raises were living" ((in 13 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Jul 18, 2023

Enjoying work

Application engineer

Recommend

CEO approval

Business Outlook

Pros

I haven't always enjoyed working here, or at the company I was with before getting acquired by Tierpoint, but I'm pretty happy with where I am now. I really feel good about the team I'm in, and when I need to collaborate with other departments, that friendly and open, too. Benefits seem good, although only having worked here recently, I'm not actually sure how they compare. More PTO than I know what to do with, and the company is very accommodating of work/life balance.

Cons

I don't know what I would have put for a con before my company asked me to write a review on Glassdoor, but after signing up, I see that I'm making significantly less money than Glassdoor says I should be making for my location and position, so that feels bad. I was happy with my salary until 5 minutes ago, though.

2.0

Mar 13, 2023

Okay

Eoc technician

Recommend

CEO approval

Business Outlook

Pros

Good people that care and good culture

Cons

Pay, management, tough to get out of EOC

TierPoint Response

3y

Thank you for taking time to share your experience. We are happy to hear that you enjoy the culture and the people here at TierPoint. We work hard to keep the employee experience a positive one. The EOC leadership team works hard to work with employees to help them achieve their career goals, but if you don't feel like you are receiving that support, never hesitate to reach out the HR team to discuss your roadblocks. We want to see our employees succeed! Thank you for all that you do for TierPoint.

5.0

Feb 28, 2023

Positive, Upbeat Fast Paced

Vp of solutions engineering

Recommend

CEO approval

Business Outlook

Pros

Competitive and fair compensation plan & benefits Trustworthy and respectable senior leadership Loads of career growth opportunities Competitive product portfolio Work from home options for most positions Very positive and collaborative culture

Cons

Burdensome back-end systems & processes Product development and new product launches on the slow side to release Not as diverse as would like, but they are working on it Brand awareness could be better Some areas lack adequate data center space Some areas have no data center space whatsoever (Southwest / CA) No international presence

TierPoint Response

3y

Thank you for this great feedback! These reviews are great ways for our leadership teams to pinpoint areas that need improvement, so they are always appreciated, especially when they are constructive. A few of the topics you mentioned are certainly on the radar! Thank you for all that your continue to do for TierPoint.

Viewing 142 - 144 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Enjoying work

Okay

Positive, Upbeat Fast Paced

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