TierPoint reviews

3.6

67% would recommend to a friend

(290 total reviews)
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Jerry Kent

85% approve of CEO

66% positive business outlook

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

290 reviews
5.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Teamwork is the backbone of our culture. Work/Life Balance is exceptional. Latitude for strategic execution. Supportive and enabling SVP/C-level leadership. HR are powerhouse organization.

Cons

Extremely hard to find cons.

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TierPoint Response
10mo
Thank you for stopping by our Glassdoor page! We're thrilled to hear that you value the strong sense of teamwork and supportive leadership that define our culture. It's also great to know that our commitment to work-life balance and our HR team's dedication are making a real impact. Thank you for all you do for TierPoint!
4.0
Jun 12, 2025

Good company, Decent pay

Recommend
CEO approval
Business Outlook

Pros

● Lots of support from teams and management. ● Access to additional training ● Plenty of options for advancement

Cons

● Pay while alright, could be better. ● Staffing stretched thin.

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TierPoint Response
10mo
Thank you for sharing your feedback! We are glad to hear you feel supported by your team and management. We're happy to learn that you utilize the training platforms and feel there are plenty of advancement paths for your career with TierPoint. We appreciate your honest input regarding the compensation and staffing challenges. Thank you for being a part of the TierPoint Team!
3.0
May 30, 2025

Call center

Recommend
CEO approval
Business Outlook

Pros

Mostly easy calls, difficult calls are escalated to higher level

Cons

Very repetitive work, not a lot of room for growth within the company

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TierPoint Response
1y
We appreciate you taking the time to leave your feedback. We are glad to hear that you found the day-to-day work manageable. While we see you no longer work with TierPoint, we encourage our employees to work with management regarding career growth. Thank you for all your hard work with TierPoint!
Viewing 16 - 18 of 290 Reviews

Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.