Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "Great Benefits" ((in 17 reviews)); "Great work life balance" ((in 11 reviews)); "Great Leadership" ((in 10 reviews)); "Great Teams" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 21 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "Pay was low for the industry and raises were living" ((in 10 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 9 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(93 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

93 reviews

Reviews about "Culture"

Return to all reviews

2.0

Mar 13, 2023

Okay

Eoc technician

Recommend

CEO approval

Business Outlook

Pros

Good people that care and good culture

Cons

Pay, management, tough to get out of EOC

TierPoint Response

3y

Thank you for taking time to share your experience. We are happy to hear that you enjoy the culture and the people here at TierPoint. We work hard to keep the employee experience a positive one. The EOC leadership team works hard to work with employees to help them achieve their career goals, but if you don't feel like you are receiving that support, never hesitate to reach out the HR team to discuss your roadblocks. We want to see our employees succeed! Thank you for all that you do for TierPoint.

4.0

Mar 10, 2023

Going Downhill

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment, Non-Public Facing, Communication, Supervisor Support

Cons

Compensation, Retaliation, Corporate, HR Department, Ethics

TierPoint Response

2y

Thank you for speaking up and sharing your feedback. It is disheartening to hear that your experience has been less than satisfactory. It is great to hear that you feel supported in your role by your supervisor, but we want everyone to feel supported by the HR team as well. One of the team's main concerns is the employee experience and we hate to hear that you haven't felt supported. If you would like to talk through anything, please don't hesitate to reach out to anyone on the HR team to discuss. We appreciate all that you do for TierPoint.

5.0

Feb 28, 2023

Positive, Upbeat Fast Paced

Vp of solutions engineering

Recommend

CEO approval

Business Outlook

Pros

Competitive and fair compensation plan & benefits Trustworthy and respectable senior leadership Loads of career growth opportunities Competitive product portfolio Work from home options for most positions Very positive and collaborative culture

Cons

Burdensome back-end systems & processes Product development and new product launches on the slow side to release Not as diverse as would like, but they are working on it Brand awareness could be better Some areas lack adequate data center space Some areas have no data center space whatsoever (Southwest / CA) No international presence

TierPoint Response

3y

Thank you for this great feedback! These reviews are great ways for our leadership teams to pinpoint areas that need improvement, so they are always appreciated, especially when they are constructive. A few of the topics you mentioned are certainly on the radar! Thank you for all that your continue to do for TierPoint.

Viewing 25 - 27 of 93 Reviews

Jobs at TierPoint

Operations Technician I

Data & Reporting Analyst

Operations Technician I

Operations Technician I

Operations Technician I

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Okay

Going Downhill

Positive, Upbeat Fast Paced

Jobs at TierPoint

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