Is Tim Hortons a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Tim Hortons have rated their employer with 3.6 out of 5 stars in 209 Glassdoor reviews. This is a higher than average score with the overall rating of Tim Hortons employees being 3.3 out of 5 stars. Search open Sales Associate/Cashier Jobs at Tim Hortons now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Tim Hortons .

Does Tim Hortons pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Tim Hortons with 2.7 out of 5 stars based on 209 anonymously submitted employee reviews. This is 3.8% better than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Tim Hortons.

How happy are Sales Associate/Cashier professionals working at Tim Hortons?

48% of Sales Associate/Cashier employees at Tim Hortons would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Sales Associate/Cashier professionals have also rated Tim Hortons with a 3.2 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.8 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1224) , Team Member (818) , Supervisor (606) , Baker (502) , Crew Member (499) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (210) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (135) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 638 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 488 reviews)); "Coworkers are nice and friendly" ((in 396 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 336 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 303 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 833 reviews)); "The pay was low and bad" ((in 689 reviews)); "Minimum wage and not much choice depending where your are" ((in 232 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 193 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 159 reviews))

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons Sales Associate/Cashier reviews

3.6

48% would recommend to a friend

(209 total reviews)

Marc Caira

81% approve of CEO

66% positive business outlook

Ratings by category

3.4

Career opportunities

3.2

Work/Life balance

3.1

Diversity & inclusion

3.1

Senior management

2.8

Culture & values

2.7

Compensation and benefits

Sales Associate/Cashier employees have rated Tim Hortons with 3.6 out of 5 stars, based on 209 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Tim Hortons is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

209 reviews

3.0

Jun 16, 2026

Quick training but exhausting due to being short-staffed

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Fairly quick training process there Friendly staff

Cons

Short staffing often Can be exhausting

5.0

Jun 2, 2026

Always busy in a happy small team

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

always busy , small happy good

Cons

not really i like everything

3.0

Nov 27, 2025

Just ok

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

You can move up to supervise

Cons

This used to reflect the multicultural status of Canada. I worked with people from all across the globe. Last 5 years it is one culture only. I felt like an out sider do I left.

Viewing 1 - 3 of 209 Reviews

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Tim Hortons

Tim Hortons Sales Associate/Cashier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Quick training but exhausting due to being short-staffed

Always busy in a happy small team

Just ok

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