Does TimelyCare pay their employees well?

According to anonymously submitted Glassdoor reviews, TimelyCare employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TimelyCare. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at TimelyCare?

44% of TimelyCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TimelyCare 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TimelyCare?

Therapist (9) , Sales (6) , Manager (4) , Sales Representative (4) , Account Executive (3) , Anonymous Employee (3) , Business Development Representative (BDR) (3) , Director (3) , Marketing Specialist (3) , Mental Health Therapist (3) , Business Development Representative (2) , Care Coordinator (2) , Customer Support Representative (2) , Intern (2) , Physician (2)

What are the pros of working at TimelyCare according to real employee reviews?

"I had the chance to work alongside some genuinely great people who made the experience somewhat bearable." ((in 18 reviews)); "Supportive leadership with high expectation drive you to become better" ((in 14 reviews)); "Growth opportunities" ((in 6 reviews)); "Fantastic team: as mentioned above, there is a company" ((in 5 reviews)); "With being a mostly remote organization, TimelyCare's Leadership Team does a phenomenal job at planning various fun virtual events, hosting a bi" ((in 5 reviews))

What are the cons of working at TimelyCare according to real employee reviews?

"Managers are hostile, demanding, and cruel." ((in 4 reviews)); "No benefits as contractor" ((in 3 reviews)); "Avoid, very bad company, bad ethics, horrible management" ((in 3 reviews)); "The workload and pressure make it nearly impossible to actually take time off, and the high turnover conveniently means the company doesn’t have to pay out unused PTO when employees leave." ((in 3 reviews)); "Roles are undefined, expectations are vague, communication is awful, and management didn't know how to lead employees." ((in 3 reviews))

What are employees saying about TimelyCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TimelyCare layoffs and their outlook for job security at TimelyCare in 2026.

What are the top reviewed TimelyCare locations?

Fort Worth , Dallas-Fort Worth , Dallas , New York , Austin , Texas City , Philadelphia , Chicago , Washington , Durham , Greensboro , Abilene , Marion , Charleston , Memphis , Columbus , Las Vegas , Penn , Atlanta , Columbus

TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)

Luke Hejl

45% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (138 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews

5.0

Mar 28, 2025

Great Place to work

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

I went from a very toxic environment to a Timely. It just feels like you're part of a family. People care about your opinion, and everyone is very collaborative. I truly enjoy the work I do, fun and meaningful.

Cons

Pay could be a bit higher

TimelyCare Response

1y

We are thrilled to hear that joining Timely has been such a positive transition for you. We truly value and support each team member in our inclusive and collaborative environment. Additionally, we foster a culture where people feel they belong and are making an impact toward meaningful work, so it’s great to hear you see and feel that here at TimelyCare. We continue evaluating our compensation structure as we strive to align with market industry standards and appreciate your feedback. We are grateful to have you on our TimelyCare team!

5.0

Mar 6, 2025

Supportive Work Environment

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

I love that our company performs meaningful work that makes a positive impact in the lives of students, each and every day. My position is extremely rewarding. My team has amazing spirit and we get the job done. And we have fun! We are very fortunate to have authentic and effective leadership. I’m grateful for the experience I’m having at TimelyCare and look forward to continuing to contribute to its growth.

Cons

There is too much effective communication with this employer to have any cons. Cons are handled in an extremely positive way, which makes it a pro :)

TimelyCare Response

1y

We appreciate your thoughtful and positive feedback! Finding your work meaningful is important, and each team member plays a critical role in advancing our mission to foster student success and improve the health and well-being of campus communities. We are glad to hear that you feel supported by both your team and leadership. Fostering an environment where our employees feel valued, motivated, and engaged is of continued importance at TimelyCare. Thank you for your dedication to providing exceptional customer service to our members and for being an essential part of our TimelyCare team!

4.0

Jan 28, 2025

UPC

University partnership coordinator

Recommend

CEO approval

Business Outlook

Pros

Great culture and benefits, unlimited PTO was very helpful

Cons

No upward mobility or ways to advance your career.

TimelyCare Response

1y

Thank you for sharing your feedback! At TimelyCare, we are committed to fostering a supportive and flexible work environment aligning with our strong culture and comprehensive benefits. We also recognize the importance of professional development and career growth, and we continuously strive to create opportunities for our team members to advance. We appreciate your contributions to our Revenue team and wish you continued success!

Viewing 52 - 54 of 138 Reviews

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TimelyCare

TimelyCare reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Place to work

Supportive Work Environment

UPC

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