TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)
avatar

Luke Hejl

45% approve of CEO

44% positive business outlook

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews
3.0
Aug 21, 2024

Focused on the Short Term

Recommend
CEO approval
Business Outlook

Pros

Intelligent and passionate people focused on real needs. Easy mission to get behind.

Cons

Pay is lower than market for most positions. Leadership is focused on short term revenue goals to the detriment of long term strategy. If something takes longer than a quarter to do, they lose interest or think its too much work. Constantly chasing the lowest hanging fruit but not considering the long term implications of those decisions. Also, they are weirdly hung up on being a "video on" company, even in huge company meetings that largely do not apply to the vast majority of participants.

avatar
TimelyCare Response
1y
Our Leadership team values the contributions of our employees and remains dedicated to our vision for long-term company growth. As a remote-first team, we encourage keeping cameras on during virtual meetings to enhance engagement and strengthen relationships with our peers across the U.S. While we do like to see smiling faces in the zoom room, we realize there are times when someone needs to have their video off - and we support that. We strive to maintain a healthy work-life balance to prevent burnout and actively seek feedback from our team members on how we can continue to improve. We wish you the best in your career at TimelyCare and we are sorry that your experience working here does not meet your expectations.
2.0
Aug 11, 2024
Recommend
CEO approval
Business Outlook

Pros

A student service with so much potential

Cons

Working in this company feels like navigating a minefield. The workplace environment is highly toxic, characterized by backstabbing and a pervasive lack of trust among employees. Senior leaders, despite securing Series B funding, exhibit a troubling lack of market experience, which exacerbates the dysfunction. Their inability to steer the company effectively is evident in the high turnover of salespeople and the heavy-handed way they offload responsibilities onto mid-level managers. These managers are left to handle the fallout, often dealing with unrealistic expectations and little support. This environment not only undermines morale but also hinders productivity, making it a challenging and frustrating place to work.

avatar
TimelyCare Response
1y
Though we do not agree with your characterization of our work environment or our company, we acknowledge that every organization has room for improvement. We value and support each and every one of our employees at TimelyCare and continue to be diligent in providing a respectful workplace environment that embraces integrity, collaboration, and accountability. We ask our team members regularly for input so we can remain an employer of choice and deliver our very best to employees, patients, and clients while achieving our mission to improve the health and well-being of campus communities. We are sorry that your experience working here did not meet your expectations, and we wish you the best in your career moving forward.
3.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice people, remote work available

Cons

Disorganized, can't trust anything management says, constantly changing quotas/expectations, lack of communication, general lack of direction

avatar
TimelyCare Response
1y
We value our employees here at TimelyCare and we continue to foster a workplace culture of inclusivity, transparency, and where opportunities for growth are recognized. We acknowledge that every organization has room for improvement, and we ask our team members regularly for feedback so we can remain an employer of choice. We are sorry that your experience working here does not meet your expectations, and we thank you for your contributions to TimelyCare.
Viewing 70 - 72 of 138 Reviews

Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.