TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)
avatar

Luke Hejl

45% approve of CEO

44% positive business outlook

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews
3.0
Oct 25, 2023

Rose Colored Glasses Must Be Worn to Work Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Remote Work anywhere in the US,

Cons

I'm going to be very frank. The "culture crew" at this company is instructed to come on Glassdoor and leave good reviews to ensure that the bad reviews are pushed to the bottom of the list. So positive reviews need to be taken with a grain of salt. This company is the definition of a good ol boys club. Csuite executives lack true understanding of what their lower level employees face daily and fail to understand what their clientele is actually needing. Weekly company wide calls exists for leadership to brag about their luxury lifestyles and pitty the students they serve for experiencing a mental health crisis. Multiple people have left the company due to how out of touch leadership is with their middle and lower class workers. They hire of a lot of people of color but only for internal facing roles. Its very uncomfortable for the people of color who work there because leadership doesn't know how to engage with communities outside of their own. So all of their diversity hires mean nothing, because they do not actual value them. Its conform to us and you will be fired. Given that its a start up, leadership is much more concerned with making money fast and pleasing their investors rather than actually addressing the needs of its clients in crisis. So many talented and brilliant people work for this company with the hopes of doing meaningful and good work, but their talents are used in a minimal capacity rather than actually contributing to the work of being "thought leaders" as the company loves to claim. This company went through rounds of layoffs in the spring of 2023 due to its inability to address a change in market needs. Nothing can be critically analyzed without the fear of being fired for challenging the company.

avatar
TimelyCare Response
2y
We appreciate your feedback and transparency. Though we do not agree with your characterization of our culture or our company, we acknowledge that every organization has room for improvement. We value each and every one of our employees at TimelyCare and we ask our team members regularly for input so we can remain an employer of choice. We also work hard to provide a positive workplace culture that embraces diversity, inclusivity, and belonging, so we can deliver our very best to employees, patients, and clients while achieving our mission to improve student health and well-being. We are sorry that your experience working here did not meet your expectations, and we wish you the best in your career moving forward.
5.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

I’ve been with a lot of companies in my career and this one is the best I’ve ever worked for. This company truly cares about every employee. Very supportive management/executives. I feel that my voice is heard and my opinion is valued. Tough decisions have to be made sometimes. I’ve felt that the company has handled tough situations very well, being as transparent as they could be.

Cons

Same as any other company. Nobody is perfect. There are always little interdepartmental skirmishes anywhere you go. But management does a great job working together to resolve issues quickly.

avatar
TimelyCare Response
2y
Thank you for your input! Valuing our employees is of continued importance to us and our people truly make TimelyCare a special place to be. We are in an exciting growth phase / fast-paced environment, and our passionate people / collaboration truly make an impact each day. Our continued focus is on opportunities for growth for our employees and we appreciate all you do for our company growth!
5.0
Aug 27, 2023

Great team

Recommend
CEO approval
Business Outlook

Pros

Working at TimelyCare is a great experience. The people are hardworking, communicative, kind, and work toward the purpose of providing medical care to college students. The bonus structure pay is really fair.

Cons

There are no cons to me.

avatar
TimelyCare Response
2y
Thank you for your feedback and we are happy to hear about your positive experience! As you mentioned, there are many positive aspects including the value for our employees and working collaboratively which make TimelyCare a special place to work. We appreciate your perspective and thank you for all you do to help grow our product and technology!
Viewing 91 - 93 of 138 Reviews

Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.