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      TimelyCare

      Engaged Employer

      TimelyCare reviews

      2.9

      44% would recommend to a friend

      (138 total reviews)
      avatar

      Luke Hejl

      45% approve of CEO

      44% positive business outlook

      Ratings by category

      3.2

      Work/Life balance

      3.1

      Culture & values

      3.1

      Diversity & inclusion

      3.0

      Senior management

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      138 reviews
      5.0
      Jan 15, 2025

      Employed with TimelyCare

      Customer care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Since I have been working with TimelyCare I have not had any issues. Everyone is so supportive, caring & we all work together for great results.

      Cons

      No cons at this time

      avatar
      TimelyCare Response
      1y
      We appreciate you sharing your positive experience at TimelyCare! We genuinely care and value our employees and collaboration is at the core of everything we do. Each and every team member is focused on achieving great results together, making a positive impact aligned with our core values, and contributing to our mission to foster student success and improve the health and well-being of campus communities. Thank you for all you do to support our members and meet their needs regarding their care!
      4.0
      Jan 14, 2025

      Amazing Place to Work

      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      TimelyCare is an amazing place to work because you get to be part of a supportive, positive team that feels like family and leadership that listens and values ideas.

      Cons

      It can be tough learning all the information, especially since there’s a lot to absorb in a customer support role. But the great thing is that leadership is always quick to respond to any questions, so you never feel stuck. They make sure you have the help you need to succeed, even when things get overwhelming. There also documents to refer to for most questions.

      avatar
      TimelyCare Response
      1y
      Thank you for sharing your feedback! Creating an inclusive and collaborative culture where ideas are valued and voices are heard, is something we are deeply committed to at TimelyCare. We appreciate your feedback about the learning curve and remain dedicated to maintaining a best-in-class onboarding process. We understand that absorbing a large amount of information can be challenging, but we consistently ensure our team members have the resources and open communication from leadership to feel supported. Thank you for all that you do in supporting our providers and members!
      5.0
      Jan 14, 2025

      The Best Work Environment

      Care experience manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Timelycare focuses on providing the best care for our members Timelycare is always striving to innovate and improve our platform and member experience by listening to the ideas and suggestions of everyone who works here. My experience and opinions are valued and sought out as we develop and grow. My leadership team and HR team fully support me.

      Cons

      There is limited room for growth in some departments.

      avatar
      TimelyCare Response
      1y
      At TimelyCare, we are dedicated to delivering exceptional care to our members while fostering an environment where every team member feels supported and valued as part of our collaborative culture. We recognize growth opportunities and remain committed to improving career development opportunities across all teams. Thank you for all you do to create the best Care Experience for our TimelyCare members!
      Viewing 103 - 105 of 138 Reviews
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      ReviewsTimelyCare reviews

      Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.