Does TimelyCare pay their employees well?

According to anonymously submitted Glassdoor reviews, TimelyCare employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TimelyCare. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at TimelyCare?

44% of TimelyCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TimelyCare 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TimelyCare?

Therapist (9) , Sales (6) , Manager (4) , Sales Representative (4) , Account Executive (3) , Anonymous Employee (3) , Business Development Representative (BDR) (3) , Director (3) , Marketing Specialist (3) , Mental Health Therapist (3) , Business Development Representative (2) , Care Coordinator (2) , Customer Support Representative (2) , Intern (2) , Physician (2)

What are the pros of working at TimelyCare according to real employee reviews?

"I had the chance to work alongside some genuinely great people who made the experience somewhat bearable." ((in 16 reviews)); "Supportive leadership with high expectation drive you to become better" ((in 15 reviews)); "Fantastic team: as mentioned above, there is a company" ((in 7 reviews)); "With being a mostly remote organization, TimelyCare's Leadership Team does a phenomenal job at planning various fun virtual events, hosting a bi" ((in 5 reviews)); "Growth opportunities" ((in 4 reviews))

What are the cons of working at TimelyCare according to real employee reviews?

"Managers are hostile, demanding, and cruel." ((in 4 reviews)); "low pay and no pay raises until a yr." ((in 4 reviews)); "Roles are undefined, expectations are vague, communication is awful, and management didn't know how to lead employees." ((in 4 reviews)); "No growth opportunities." ((in 3 reviews)); "The workload and pressure make it nearly impossible to actually take time off, and the high turnover conveniently means the company doesn’t have to pay out unused PTO when employees leave." ((in 3 reviews))

What are employees saying about TimelyCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TimelyCare layoffs and their outlook for job security at TimelyCare in 2026.

What are the top reviewed TimelyCare locations?

Fort Worth , Dallas-Fort Worth , Dallas , New York , Austin , Texas City , Philadelphia , Chicago , Washington , Durham , Greensboro , Abilene , Marion , Charleston , Memphis , Columbus , Las Vegas , Penn , Atlanta , Columbus

TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)

Luke Hejl

45% approve of CEO

44% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Culture & values

3.1

Diversity & inclusion

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

5.0

Sep 6, 2024

Collaborative, Open Workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Leadership engages with company in meaningful ways and is always open to feedback - Company continues to lead the industry and is committed to building a sustainable business - Teams are open and collaborative in working together to meet goals

Cons

- Remote work environment can be a challenge to communicate clearly - There are growing pains of a growth stage company, but leadership has been purposeful in navigating challenges

TimelyCare Response

1y

We appreciate and value your input! Our Leadership team is dedicated to investing in our team members, and we as a team are dedicated to maintaining clear and thorough communication. As we continue through our growth phase, we remain focused on collaboration and our commitment to our TimelyCare purpose. We appreciate all you do to support our company's growth!

5.0

Sep 3, 2024

Collaborative Organization with an exceptional work culture

Manager

Recommend

CEO approval

Business Outlook

Pros

Cross collaboration between departments is par to none. Everyone is willing to jump in and help teammates whenever and however needed. This promotes a positive work environment knowing that you're being supported by others outside of your direct team. With being a mostly remote organization, TimelyCare's Leadership Team does a phenomenal job at planning various fun virtual events, hosting a bi-weekly company call so that everyone can virtually connect and ensuring that their employees are taking care of themselves mentally and physically. Having previously worked for organizations who didn't care about your personal health and well-being, working for a company who does is life changing.

Cons

The only con is not being able to see co-workers in person more frequently; however, TimelyCare's Executive Leadership team does a tremendous job in ensuring that we virtually connect, on a regular basis, and at least once a year in person. With the pro of working remotely is also the con of wanting to be together, more frequently, in person.

TimelyCare Response

1y

Thank you for your encouraging feedback! We truly value our employees as we know it is our team members who make TimelyCare a great place to work. Our commitment to collaboration, along with our mission and vision, drive our daily impact. As we focus on supporting students to excel in all aspects of their lives, we are dedicated to the well-being and success of our employees as well. Thank you for your contributions to our growth!

4.0

Jul 30, 2024

Friendly

Senior automation engineer

Recommend

CEO approval

Business Outlook

Pros

Benefits, caring teammates, no micromanagement.

Cons

Some mid level decisions are made without consulting lower engineering staff, that directly affect engineering staff tools and workflow.

TimelyCare Response

1y

Though we do not agree with your characterization of decisions in the organization, we acknowledge that every organization has room for improvement. We value each and every one of our employees through decisions made and recognize our passionate people making a positive impact to empower students, educators, and staff to be well and thrive in all aspects of their lives. Thank you for all your contributions to grow our product and technology!

Viewing 112 - 114 of 138 Reviews

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TimelyCare

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Collaborative, Open Workplace

Collaborative Organization with an exceptional work culture

Friendly

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