The company does not compensate its employees appropriately. On top of that, the sales environment heavily favors top performers. While I was fortunate to be one of those top reps and benefited from that system, I ultimately chose to leave because of how the organization treated the vast majority—around 80%—of the people I worked with and helped train.
Tipalti does not pay out commissions in full on what you sell and uses compensation structures that effectively handcuff you into staying beyond a certain period.
You’re technically entitled to receive 50% of your commission upfront once a contract is signed and the client passes KYC. However, roughly 40% of the deals you close will likely never pass KYC, due to how excessively rigorous the process is. I’ve worked at banks and ADP, and even my customers would comment that Tipalti’s KYC process was the most extensive and unreasonable they’d encountered.
As for the remaining 50% of the commission, you'll be lucky to receive it. I was a very diligent and resourceful employee, keeping an independent Excel sheet to track every deal. But if you're not well-connected within the company, it becomes nearly impossible to get access to the necessary data to ensure you're being paid correctly.
