Toast Inc reviews

3.8

69% would recommend to a friend

(1,682 total reviews)
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Aman Narang

78% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice pay and decent benefits

Cons

Worst manager experience, the team culture is very tricky and not a fun environment to work in

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Toast Inc Response
11mo
Thank you for your honest review. We deeply regret that your time at Toast presented challenges. We are committed to fostering a balanced and supportive workplace, and it's disappointing to hear that this wasn't reflected in your experience. We wish you all the best in your future endeavors.
4.0
Mar 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Toast cares about its employees and customers, and still has a close-knit feel even with a large, remote staff. The Toast platform provides everything customers need, which makes it a great product to support. Toast is a good place to work if you're self-directed, love supporting restaurants, and want to work for a large company. There are a fair amount of opportunities to grow at Toast. Compensation is on the lower side, but I did receive RSUs which was nice. Excellent work life balance.

Cons

They make too many products, making it difficult for customers to onboard. When I worked there, I was hired into a position that was newly created. No one had a clear idea of what I was supposed to do, and it became clear that there are many departments and ambiguity around why certain roles exist and what they're expected to accomplish. In the course of 7 interviews, no one could express specifically why my role was needed. Many of the folks I worked with had roles that were quite nuanced, so you'll succeed here if you know how to maneuver through large corporations with bloated teams many acronyms. Be ready for a corporate structure with multiple layers of management, where it can take a long time to make a meaningful impact.

Viewing 337 - 339 of 1,682 Reviews

Glassdoor has 1,791 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.