Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,768 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Toast Inc to a friend and 65% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (190) , Software Engineer (52) , Territory Account Executive (51) , Sales Associate (50) , Onboarding Consultant (31) , Senior Software Engineer (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 216 reviews)); "Great benefits and you get to work with restaurants" ((in 137 reviews)); "great people and very hard working" ((in 130 reviews)); "Work life balance is good" ((in 79 reviews)); "Unlimited PTO (that's encouraged)" ((in 54 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"50% layoff because of covid sucks" ((in 44 reviews)); "Managers and time management is bad" ((in 28 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What Toast Inc locations have received the highest employee ratings?

San Diego , Nashville , Philadelphia , Boston , New York , Austin , Chicago , Omaha , Atlanta , Washington

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Toast Inc

Toast Inc reviews

3.8

69% would recommend to a friend

(1,661 total reviews)

Aman Narang

77% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,661 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 17, 2026

Great work-life balance, but partnerships can be tough

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great work life balance and a great product

Cons

internal partnerships can be difficult to win

Toast Inc Response

We appreciate you sharing a candid review with us. We'd like to know more about the feedback you've shared here. Please reach out to your People Success Partner to discuss further.

4.0

Apr 16, 2026

Strong product but culture can feel soft

District sales manager

Recommend

CEO approval

Business Outlook

Pros

Good product and overall tech

Cons

Culture can be soft at times

Toast Inc Response

We appreciate you sharing a candid review with us. We'd like to know more about the feedback you've shared here. Please reach out to your People Success Partner to discuss further.

3.0

Apr 16, 2026

Great manager but burnout from fast-paced culture

Customer care manager ii

Recommend

CEO approval

Business Outlook

Pros

Reported to really great manager. Enjoyed working with Product and Engineering.

Cons

Toast's "Build fast, fail fast" mentality really burns folks out. Morale never bounced back after the early 2024 layoffs.

Viewing 34 - 36 of 1,661 Reviews

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Cashier/Customer Service Team Member

HVAC Technician (installer)