Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,791 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 65% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (55) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 217 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 144 reviews)); "great people and very hard working" ((in 134 reviews)); "There is good work/ life Balance" ((in 76 reviews)); "Their is a great company culture and togetherness." ((in 48 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"50% layoff because of covid sucks" ((in 41 reviews)); "Managers and time management is bad" ((in 29 reviews)); "Long hours and dealing with unreasonable customers." ((in 18 reviews)); "lack of diversity" ((in 9 reviews)); "Upper management is completely inflexible about changing processes to include methods that would actually help set us up for success." ((in 7 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,682 total reviews)

Aman Narang

78% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,682 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Mar 29, 2023

Amazing Culture

Territory sales representative

Recommend

CEO approval

Business Outlook

Pros

Amazing culture at the company and the product works well - great reputation in the industry

Cons

The sales quota continually increased and the unlimited PTO sounds nice but you still have to hit quota so you can't really take any time off. I worked even when I was out of the country just to make sure I could hit quota.

4.0

Oct 10, 2022

Good Company but Scattered Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great C-Suite, Lots of Perks, Fast Paced

Cons

Slow to recognize valuable team-members, Promotions are hard won, Culture is very performative

Toast Inc Response

3y

Thank you for sharing this review, and for your time as a Toaster. Our culture of recognition is something that we're very proud of, so I'm sorry to hear you did not feel that while you were at Toast. We wish you the best of luck in your future endeavors.

5.0

Jul 7, 2022

Incredible Place To Work

Onboarding consultant

Recommend

CEO approval

Business Outlook

Pros

I can't say enough positive things about Toast. I worked here both before and after the 2020 COVID layoffs and I'm so grateful to have been able to return. - Warm, inviting place to work. - Amazing product. - Good benefits and flexible schedules. - Great co-workers and managers. Our company culture is really strong and hiring reflects that. People really go out of their way to help each other. - Incredible enablement program and development opportunities. - A lot of transparency when going through promotion/interview process.

Cons

I don't have cons per se, but I do want to be clear about some of the challenges of working at Toast that should be considered! - While we are a tech company, we are first and foremost here to service the restaurant industry. Having a passion for the hospitality industry is a must, IMO. - We're a growing company and getting up to speed can be a bit overwhelming. The support system is there, but the first 6 months can be intense. Don't be afraid to ask for help and trust in your managers. - Teams here work very hard and are very passionate, coming from a slower paced environment might be challenging at first. - We're always adjusting and improving, and that means a lot of change. That change can be frustrating to some. If you can embrace it though, it's very manageable and there is a lot of grace given by leadership.

Toast Inc Response

3y

Thank you so much for sharing this review. The information you've provided here will be incredibly helpful for potential future Toasters. I'm so glad to read all of the reasons why you love working at Toast, and thankful you were able to come back to the team. Keep up the great work, and please let me know if there's anything I can do to help you thrive! - John Akalaonu, VP of Customer Onboarding

Viewing 367 - 369 of 1,682 Reviews

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Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amazing Culture

Good Company but Scattered Leadership

Incredible Place To Work

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