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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      68% would recommend to a friend

      (1,662 total reviews)
      avatar

      Aman Narang

      77% approve of CEO

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Dec 17, 2021

      Run for the hills people :)

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. It started off horribly with the first interview (that wasn’t even the hiring manager) tell me I needed to pitch their product to them without knowing anything about their pos system.

      Cons

      It’s a prissy startup that expects you to literally cold calling every restaurant around u and HOPE you can get their business. Just don’t even bother, I promise it’s not worth it.

      avatar
      Toast Inc Response
      4y
      Although I'm disappointed to hear that this was your experience, I appreciate your feedback. As a leadership team, we believe that our top responsibility is investing in the development of our people to ensure their success. To this end, we have both manager and account executive development programs in place and take great pride in the professional growth our team has accomplished. It seems like you have a lot on your mind, and I'd really like to know more about your situation. Please reach out to me directly so that we can find time to connect further. - Joe Starzec, VP of Sales
      1.0
      Sep 17, 2021

      Mandatory C-19 Vax

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lost all respect after this so I don’t have a ton to say. Great product for the industry. Unfortunate employees are leaving left and right.

      Cons

      Toast prides themselves on being inclusive…Be yourself! We accept everyone as is! My body my choice! Unless you have different opinions than upper management. Making the vax a requirement was a bold statement that you truly don’t feel that way and want to push your own ideologies. It was the last straw for me and I found another company that is truly inclusive and respects ALL decisions regarding our bodies. As a field rep, yes, it was optional…”unless I want to attend in person team events such as a QBR or kickoff where proof of V will be required.” Wow, great team culture there, and calling out/segregating because of our personal choices. Talk about history repeating itself. I can’t stomach the thought.

      avatar
      Toast Inc Response
      4y
      Thank you for sharing this perspective. The decision to mandate vaccines was not made lightly. Toasters represent many different backgrounds, belief systems, cultures, and environments. We’ve always celebrated that diversity, and we recognize that for some, the news of this decision was welcome, and for others, it was difficult. In the end, we made the decision that we felt would best protect our employees and their families, give them flexibility where possible, and help us live our mission of empowering the restaurant community. I'm always happy to continue the conversation, so please don't hesitate to reach out. - Mike Gutner, VP of People and Organizational Success
      1.0
      Oct 28, 2020

      Avoid Working Here

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers Sometimes food is provided when in office

      Cons

      Terrible Management who don't even understand the system No Bonuses No opportunities to grow in the company Low pay for high amounts of work Very stressful environment Overly complicated system Clients are always upset because of the lack of help given to them because technical support specialists have so much on their plate and the system is too complicated for clients to understand. Implementation team puts their work off onto service Technical Support Specialists are figuratively chained to their desks all day

      Viewing 49 - 51 of 1,662 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,769 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.