Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,800 reviews left anonymously by employees. This rating has been stable over the past 12 months. 68% of employees would recommend working at Toast Inc to a friend and 64% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

68% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (195) , Software Engineer (56) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 219 reviews)); "Great benefits and you get to work with restaurants" ((in 145 reviews)); "great people and very hard working" ((in 137 reviews)); "There is good work/ life Balance" ((in 75 reviews)); "Unlimited PTO (that's encouraged)" ((in 58 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 45 reviews)); "Managers and time management is bad" ((in 29 reviews)); "Long hours and dealing with unreasonable customers." ((in 19 reviews)); "lack of diversity" ((in 10 reviews)); "Clear favoritism by management" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Detroit , Indianapolis , Reno , Orlando , Boise , Grand Rapids , Raleigh

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Toast Inc

Toast Inc reviews

3.8

68% would recommend to a friend

(1,691 total reviews)

Aman Narang

76% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 19, 2023

Great company, sales leadership culture built on nepotism and 'say yes' culture

Sr. enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Great product team and Executive leadership

Cons

Sales leadership culture of nepotism fostered bad culture in ICs and forced a Yes culture in order to be recognized. Asking for feedback and being capable of receiving feedback are two different things. Toast sales leadership struggled with receiving it.

Toast Inc Response

Thank you for taking the time to share this review. I appreciate your feedback here. As a leadership team, we are always open to hearing from employees and working together to make Toast the best place it can be. What you've described here is certainly not the culture we aim to foster, and I'm sorry to hear that you felt your feedback was not well-received. I appreciate your time, and wish you the best of luck.

2.0

Feb 18, 2023

Leadership isn't great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great product and smart people

Cons

pushing prospects and customers to buy products that they don't necessarily need, career development is non-existent, feels very clique-y, low comp

Toast Inc Response

Thank you for sharing this review. I am disappointed to hear that this was your Toast experience. Our mission is to empower the restaurant community, and we always look to do what's best for our customers and employees. I wish you the best of luck in your future endeavors.

5.0

Feb 18, 2023

Believe the hype!

Territory account executive

Recommend

CEO approval

Business Outlook

Pros

The best products, great pay, benefits and amazing supportive culture.

Cons

Toast is a extremely fast moving company. With that it sometimes feels like unrealistic expectations put on Account Executives.

Toast Inc Response

Thanks for taking the time to leave this review! I'm very glad to hear you're enjoying your time at Toast, and that you feel connected to our mission of empowering the restaurant community. Thank you for all that you do!

Viewing 523 - 525 of 1,691 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member