Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,801 reviews left anonymously by employees. This rating has been stable over the past 12 months. 68% of employees would recommend working at Toast Inc to a friend and 64% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

68% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (195) , Software Engineer (56) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 219 reviews)); "Benefits are great in r and d" ((in 144 reviews)); "great people and very hard working" ((in 135 reviews)); "good work life balance for the most part" ((in 81 reviews)); "Unlimited PTO (that's encouraged)" ((in 54 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 43 reviews)); "Managers and time management is bad" ((in 31 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 9 reviews)); "Major favoritism among managers" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Houston , Woburn , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Detroit , Indianapolis , Reno , Orlando , Boise , Grand Rapids , Raleigh

Toast Inc reviews

3.8

68% would recommend to a friend

(1,692 total reviews)

Aman Narang

76% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Jan 5, 2023

.

Qa engineer

Recommend

CEO approval

Business Outlook

Pros

Internal Movement, Management support, Professional dev.

Cons

I havent experienced any cons

Toast Inc Response

3y

Thank you for sharing this review! I am very happy to hear you're enjoying many of our professional development resources. Keep up the great work!

5.0

Dec 27, 2022

A Great Company With An Industry Focus and People Focus

It help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Industry Focus - Toast is genuinely interested in taking over the restaurant industry with POS Systems similarly to what Apple did with Mobile Phone technology. People Focus - Toast humbly offers their employees a work life balance that some can only dream of, with weekends off, paid vacations, sabbaticals, maternity leave and much more (sounds cheesy, sorry)

Cons

Haven't found anything that the company presents that I would find conflicting with my needs or aspirations for personal and professional growth.

Toast Inc Response

3y

I loved reading this review- thank you for sharing, and for being a dedicated member of the Toast community! It truly means a lot to me to hear that you feel well supported here, and that you've been enjoying our work/ life balance benefits and leave policies. I am excited for you to continue to grow your career with us- keep up the great work! - Jay Leaf- Clark, Senior Director, Information Technology

3.0

Dec 18, 2022

Tough but good pay

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good pay and great culture

Cons

Unrealistic sales expectations and excessive pressure to perform

Viewing 532 - 534 of 1,692 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

.

A Great Company With An Industry Focus and People Focus

Tough but good pay

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Jobs at Toast Inc