Toast Inc reviews

3.8

68% would recommend to a friend

(1,662 total reviews)
avatar

Aman Narang

77% approve of CEO

66% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- The company has built a strong, values-driven culture and actively works to preserve and strengthen it as the organisation grows - Managers are approachable, teams are collaborative, and work-life balance is genuinely respected with reasonable expectations around working hours - There is good exposure to real projects, and employees are trusted with ownership and responsibility - Code reviews are thorough and taken seriously, which helps maintain high engineering standards and encourages knowledge sharing across the team

Cons

- As the company continues to grow, many processes are still being set up or refined, which can occasionally slow execution

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Toast Inc Response
4mo
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
4.0
Jan 5, 2026

Solid Foundation - But Some Cracks Showing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Toast is well-positioned as the market leader and has the best product on the market. This foundation was built from the early days and some big tailwinds for the business. Toast generally has great people who treat each other well, though there are exceptions as there are with any company. Overall, if you are looking for a good company with a great product - Toast isn’t a bad fit!

Cons

Executive leadership has struggled over the past couple years. There lacks a clear vision and priorities can shift literally day to day. If they weren’t so well-positioned already, I’d say this would be a significant worry about the future of the company. Given the market dynamics, it would take a village of idiots to bring down Toast.

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Toast Inc Response
4mo
Thank you for sharing your feedback. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss these concerns in more detail.
4.0
Jan 5, 2026

AWESOME

Recommend
CEO approval
Business Outlook

Pros

A ton of great people and enviornment.

Cons

None that I can think of.

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Toast Inc Response
4mo
We appreciate your review and thank you for highlighting your experience at Toast!
Viewing 82 - 84 of 1,662 Reviews

Glassdoor has 1,769 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.