Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,808 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at Toast Inc to a friend and 63% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

67% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (195) , Software Engineer (58) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 231 reviews)); "Benefits are great in r and d" ((in 132 reviews)); "great people and very hard working" ((in 130 reviews)); "good work life balance for the most part" ((in 79 reviews)); "Great company culture and perks." ((in 52 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 44 reviews)); "Managers and time management is bad" ((in 31 reviews)); "Long hours and dealing with unreasonable customers." ((in 18 reviews)); "lack of diversity" ((in 10 reviews)); "Clear favoritism by management" ((in 10 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Houston , Woburn , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Detroit , Indianapolis , Reno , Orlando , Boise , Grand Rapids , Raleigh

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Toast Inc

Toast Inc reviews

3.8

67% would recommend to a friend

(1,699 total reviews)

Aman Narang

76% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,699 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 6, 2022

Great culture, good balance

Technical implementation manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, decent work/life balance. Huge potential as a product to lead the restaurant POS space.

Cons

Stingy on equity, pay is "meh" outside of engineering functions.

5.0

Sep 4, 2022

Great place to work.

Talent acquisition partner

Recommend

CEO approval

Business Outlook

Pros

- collaborative environment with friendly coworkers - growth opportunities - obtainable goals

Cons

- lack of diversity within leadership

Toast Inc Response

Thank you for sharing this review. I am very glad to hear you're enjoying your time at Toast. I appreciate your feedback around diversity. At Toast, we're inspired by the uniqueness we all bring to the table. It is important to us that we bring together diverse backgrounds, identities, and experiences, and we know there is still work to be done in this space. Please put some time on my calendar so we can discuss further. - Jeff Moore, VP of Talent Acquisition

5.0

Sep 2, 2022

Fantastic company with amazing people and culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong leaders have nailed the culture. Decency, inclusiveness and people are first. Working with some highly talented people. Phenomenal Culture. Work/life balance. Great additional perks. It appears that the first hiring priority for Toast is if the person is a good human. Super product and with the talent pool should be very successful.

Cons

Really cant think of any. Hope this isn’t a dream.

Toast Inc Response

Thank you for sharing this terrific review! I'm beyond thrilled to hear you're enjoying the culture at Toast and that you feel connected to your teammates. We couldn't accomplish all that we have without dedicated employees like you. Keep up the great work! - Robert McGarry, SVP of Engineering

Viewing 985 - 987 of 1,699 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member