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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      68% would recommend to a friend

      (1,697 total reviews)
      avatar

      Aman Narang

      76% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jun 24, 2022

      Overall healthy culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Healthy culture, no toxicity, good values. R&D is full of skilled and talented people.

      Cons

      Too ambitious with good values, but not actually performing them well. A lot of skilled people, but not at the management level. Low salaries, slow process to promotions.

      avatar
      Toast Inc Response
      4y
      Thank you for sharing this review, and for your years as a dedicated Toaster. I'm thrilled to hear you're enjoying many aspects of your time here. We'd love to know more about your concerns though, and ways we can improve your experience. Please feel free to reach out to your manager or People Success Partner to discuss further. We are all here to support you in your growth!
      2.0
      Jun 24, 2022

      Dishonest about work life balance

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Energetic Fast paced Lot of opportunity

      Cons

      Poor work life balance Poor onboarding Dishonest

      avatar
      Toast Inc Response
      4y
      Thank you for taking the time to share this feedback. Aside from our flexible PTO policy, I'm happy to share that we've invested thoroughly in programs and resources to ensure employees are able to find a comfortable work/life blend. We know that's not always easy with our lofty goals and fast-paced culture, but we are committed to supporting employees in their holistic wellness. We wish you the best of luck in your future endeavors!
      5.0
      Jun 23, 2022

      Love working for Toast.

      Onboarding consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like any job there are gripes and unideal issues however this company makes an active effort to ensure everyone is compensated and rewarded for the work they do. The recognition goes a long way in making sure you feel appreciated. The unlimited PTO is so nice- it isn’t a cop out to avoid giving out less PTO. It allowed flexibility and managers ensure they remind you to take time off.

      Cons

      Start up, fast growing environment in that supporting teams aren’t always staffed enough. However, everyone is trying their best.

      avatar
      Toast Inc Response
      4y
      I loved reading this review! Thank you so much for sharing a bit about your experience as a Toaster. I'm thrilled to hear you feel recognized for your commitment to Toast and that you've found a comfortable work/life blend. That is very important! In terms of your concerns- I hear you. We are actively growing the team, and will continue to roll out enablement resources to help everyone reach their goals. Please let me know if I can support you in any way! - John Akalaonu, VP of Customer Onboarding
      Viewing 1021 - 1023 of 1,697 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,806 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.