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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      68% would recommend to a friend

      (1,695 total reviews)
      avatar

      Aman Narang

      76% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,695 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jun 14, 2022

      Crazy Money

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You can camke $175+k a year in this role - Great teammates, everyone is super helpful and gives great feedback

      Cons

      - Management is out of touch with what it's like to actually be in this role. - Some parts of the country are great to work in, but there's AVP's who are brutal managers who do everything they can to put pressure on you - even if you're constantly crushing quota. Nothing was ever good enough for them, which sucked because I was one of the teams top performers.

      1.0
      Jun 13, 2022

      Worst training ever

      Pos installations technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      I came through by A Recruiter, she made the seem as if would get better but I’m no stranger in the IT but I needed to work… The training was three days and it was an abysmal… somehow they expected us to pick up their entire platform and go out and train restaurant owners on this software and full install at the same time. I am fully versed in POS and it takes time in months to master and take responsibility to learn the platform train people on it execute all the installations. Basically I will set up to fail, and I was let go so cruely by a person but they had power when I was there to shadow to get experience. It is disgusting to just throw someone away when it’s someone’s livelihood… The funny part and twist Covid can just months later and I’ll secretly hope they lost what they took for me. No restaurants were opening, no one walking on the street for almost a year so I can save safely she was out of a job herself now, and I got a nice remote job during the whole crisis. Karma is a you know what

      Cons

      All my cons are in the pro’s section… I don’t want anyone to miss what I needed to say and this is not a revenge post this seems to follow the other post recording lack of communication and expectations. Everything I stated was the truth

      avatar
      Toast Inc Response
      4y
      Thank you for sharing your perspective. There is a lot to unpack here, and I'm sorry to hear you had such a negative experience while working at Toast. I'm not sure when you left, but I can share that we are actively working to enhance our training programs and simplify our processes to better support our employees. I'd like to know more about your feedback so that we can continue to improve as an organization. Please feel free to reach out to me directly on LinkedIn so we can discuss further. - John Akalaonu, VP of Customer Onboarding
      2.0
      Jun 12, 2022

      Going Public Has Changed the Company

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      World-class product Good pay and benefits Plentiful growth opportunities for individual contributors

      Cons

      Work/life balance Internal bureaucracy Not enough growth opportunities for leadership

      avatar
      Toast Inc Response
      4y
      Thank you for sharing your thoughts here. Although change can be challenging, we are very optimistic for the future of Toast, and are grateful for the passion our employees bring each day. I'd encourage you to reach out to your People Success Partner to discuss the concerns you've mentioned here. They will be able to help you find a better work/life blend, discuss growth opportunities, and provide resources to help you reach your goals at Toast.
      Viewing 1033 - 1035 of 1,695 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,804 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.