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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      68% would recommend to a friend

      (1,692 total reviews)
      avatar

      Aman Narang

      76% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      3.0
      Mar 29, 2022

      Toast AE Role

      Territory account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Company, Awesome Sales Training, Great Leadership, Great Product, & Full Benefits

      Cons

      Full Sales Cycle, No Outbound BDR team, High Quota, Territories don't change your quota, & you have to be Customer Support, BDR/SDR, Sales, & Business Operations because nothing gets done otherwise

      3.0
      Mar 25, 2022

      Decent place to gain work experience

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly co-workers Inclusive Decent benefits Catered food Nice office space

      Cons

      Chained to your desk Too much work for lower pay Poor training The product is lacking Hard to get raises and move up in the company

      avatar
      Toast Inc Response
      4y
      Thank you for sharing insight into your experience as a Toaster. Since your review indicates that you are a current Toaster, I am optimistic that we can make some improvements here. Although I'm glad there are many aspects of life at Toast that you're enjoying, I'm concerned by some of the feedback you've shared. We are dedicated to ensuring that employees feel well-supported, balanced, and fairly compensated. We continue to invest in enablement programs across the company, and work hard to build products that best serve the restaurant community. I strongly encourage you to reach out to your manager or your people success partner to talk through how we can best support you with the various programs and resources we've built and invested in for all Toasters' success.
      2.0
      Mar 25, 2022

      Unfortunate Circumstances

      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment, remote option, flexible PTO and ERGs for internal employees

      Cons

      Extremely competitive culture, push for results over quality of work; others praised for number of “go-lives”, but missed key tasks in implementation, while others who may not have had as many go-lives but built strong relationships with clients were reprimanded; pay was not enough the job

      avatar
      Toast Inc Response
      4y
      Thank you for sharing this review. Our mission is to empower the restaurant community, and we do that by fostering relationships, understanding customer needs, and training our employees to be the best partners possible. I'm sorry this wasn't reflected in your experience, and we wish you the best of luck in your future endeavors.
      Viewing 1087 - 1089 of 1,692 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,801 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.