Toast Inc reviews

3.8

68% would recommend to a friend

(1,691 total reviews)
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Aman Narang

76% approve of CEO

64% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Toast has some really great talent, and outstanding individuals that are genuinely kind, helpful, intelligent, solution-oriented, and go-getters. There are ample resources in terms of Sales Enablement (applicable non sales related roles there is in-depth training available to any role here at Toast). Colleagues are more than willing to lend a helping hand, answer questions, and go outside of their assigned responsibilities to help each other out and help our customers out

Cons

In recent months since the company has gone public, the culture has turned less supportive and more micro managerial in sales specifically. The work life balance is constantly preached but only achievable for consistent overperformers.

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Toast Inc Response
4y
Thank you for sharing this review, and for your many years as a dedicated Toaster. I love to see that you've enjoyed our development programs and that you feel supported by your team! I know things have changed as we've grown, but I am disappointed to hear that you've felt less supported. We've been dedicated to providing more development opportunities for employees, especially as we continue to scale. I'd love to learn more about where you think we're missing the mark. I'd encourage you to set up time with me, your manager, or your people success partner so that we can discuss further. Joe Starzec, VP of Sales
5.0
Feb 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Truly value employees well being. People really buy in to the mission of helping restaurants succeed.

Cons

Departments can be a little top heavy. New hire onboarding isn’t consistent.

4.0
Feb 20, 2022

Forward thinking tech Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Toast is always thinking through how to be the best Tech company in the industry.

Cons

Sometimes we move too fast, and a lot is thrown on the Sales org.

Viewing 1108 - 1110 of 1,691 Reviews

Glassdoor has 1,800 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.