Toast Inc reviews

3.8

68% would recommend to a friend

(1,691 total reviews)
avatar

Aman Narang

76% approve of CEO

64% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere Fun environment Unlimited PTO

Cons

lots of changes to systems and policies you have to keep up with frequently.

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Toast Inc Response
4y
Thank you for leaving this review! I'm glad to see you're enjoying life as a Toaster. I know things do move quickly- if you ever have any questions, please don't hesitate to reach out to your manager for clarity.
4.0
Feb 10, 2022

Good Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great People, Great product, Free Beer

Cons

Communication between teams, restaurant owners can be challenging to work with

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Toast Inc Response
4y
I'm thrilled to see you're enjoying your time at Toast! Although we know supporting an around-the-clock business like restaurants can be challenging, we are so excited to be part of this innovative and unique community.
5.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Great senior leadership. They really strive to live up to their principles. For the most part, the technology they provide is helpful to restaurants and restaurant operators.

Cons

Questionable middle management includes immature, incompetent, and hangers-on from early days when, as a startup, they couldn't attract the best talent.

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Toast Inc Response
4y
Thank you for your feedback here. I'm thrilled that you're enjoying your time at Toast and that you've had the opportunity to learn. I would like to learn more about your concerns with middle management, though. As you know, we are dedicated to helping our employees develop and grow, which includes our robust manager development program. This program is designed to not only help managers hone their skills, but also to enable them to best support and develop their teams. If this hasn't been your experience, I'd love to find some time to connect to better understand your situation. Please don't hesitate to reach out to me or your people success partner. Joe Starzec, VP of Sales
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Glassdoor has 1,800 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.