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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      68% would recommend to a friend

      (1,691 total reviews)
      avatar

      Aman Narang

      76% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      4.0
      Feb 7, 2022

      Culture

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give you every resource to succeed in your job, from constant trainings to allowing different avenues to reach out to other departments to find solutions fast. Toast is an amazing product for restaurants and bars, and is very efficient especially with ROI

      Cons

      Certain management/managers are too rushed, not enough training. A bit of empathic and not authentic enough.

      avatar
      Toast Inc Response
      4y
      Thank you for sharing your review. I'm really happy to hear that you feel well supported in your role, and that you believe in the product. That is crucial to success in sales! I would like to learn more about your thoughts around management, though. As you know, we put a lot of resources and effort towards training and developing our managers so that they can help their teams succeed. If this has not been reflected in your experience, I'd love to discuss ways to improve. Please feel free to set up some time with me or your people success partner. My (virtual) door is always open! Joe Starzec, VP of Sales
      4.0
      Feb 7, 2022

      Good company difficult to change position

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked the atmosphere and people I worked with. As with most tech startups, it can border on cult-like behaviors but that seems to not be unique. They really seemed to care and put a lot of effort into their employees' development. Was a fun atmosphere.

      Cons

      Once you are on the sales track they make it clear that you can't move to another position in the company until you finish the program. Even if you discover your talents could be better suited for another role but you want to stay within the company you can't apply for a different role. Not sure if it was an actual rule but they definitely didn't encourage you to transfer to another department nor did they make it easy for people who did finish the sales program. I would have stayed if that was possible. Also pay was sub par.

      avatar
      Toast Inc Response
      4y
      Thanks so much for sharing this perspective. I'm glad to hear you enjoyed many aspects of your Toast experience. Based on your review, I am not sure when you left the company, but I am happy to share that we have continued to develop our internal mobility program and regularly offer employees opportunities to explore other career paths across the company. If you have any additional feedback to share around your experience, please don't hesitate to reach out to me directly on LinkedIn. - Christina Asadorian, Internal Mobility Program Manager
      Viewing 1126 - 1128 of 1,691 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,800 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.