Toast Inc reviews

3.8

69% would recommend to a friend

(1,691 total reviews)
avatar

Aman Narang

78% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jan 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good people and fun environment

Cons

The office was not around much

1.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

I don’t have any to share that are pros

Cons

Up and fired everyone and then didn’t reach out to ANY of those people first when they started rehiring. Ridiculous.

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Toast Inc Response
4y
I'm very sorry to hear that you didn't enjoy your experience at Toast. The pandemic presented unexpected changes to our workforce and many others in our industry in early 2020, and we had to part ways with many talented Toasters. We were grateful to be able to welcome many employees back over time, and we continue to offer support to any former Toasters.
5.0
Dec 20, 2021

A fast paced company that cares.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Toast is a company that truly cares about its employees. The work is demanding and challenging, however all leadership levels care about the wellbeing of their employees. A fair compensation package, including many benefits like mental health, as well as a rewarding customer base make Toast an amazing place to grow your career.

Cons

The workload can be challenging working with clients under pressure. Onboarding customers is not a. standard 9-5 role, however we have enough autonomy to work with each customer to mold the schedule into something that works for us as well. That same level of autonomy may be challenging for some individuals as well.

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Toast Inc Response
4y
Thank you so much for sharing this perspective, and for your many years as a dedicated Toaster! While I do certainly agree that this role is not a standard 9-5, I'm glad to hear you're able to find balance and autonomy. I'm thrilled that you're enjoying our expansive benefits offerings, and that you're able to grow your career with us. Keep up the great work!
Viewing 1144 - 1146 of 1,691 Reviews

Glassdoor has 1,800 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.