Toast Inc reviews

3.8

69% would recommend to a friend

(1,691 total reviews)
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Aman Narang

78% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 11, 2022
Recommend
CEO approval
Business Outlook

Pros

I have worked on many different teams at Toast, and in each and every one it has been clear that Toast really values its employees. Toast does an amazing job of hiring intelligent, supportive people who want to help each other solve interesting, challenging problems.

Cons

There is some inconsistency in work/life balance across teams. But this could be unavoidable given the scope of different roles and the customers Toast needs to support (restaurants are open at all hours and on holidays).

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Toast Inc Response
4y
Thank you for sharing this feedback, and for your many years as a dedicated Toaster! Although supporting the restaurant industry (which as you noted, is a round-the-clock business) can be challenging, we always strive to provide the support and resources employees need to promote work/life balance. I'm thrilled to hear there are so many aspects of your Toast experience that you're enjoying.
4.0
Jan 11, 2022

Mostly positive

Recommend
CEO approval
Business Outlook

Pros

The people are very friendly and cooperative They were very understanding about my sick leave. No pressure was out on me to return despite being sick for quite some time.

Cons

Not being able to work abroad for more than 2 weeks

4.0
Jan 10, 2022

Great company with growing pains

Recommend
CEO approval
Business Outlook

Pros

Great culture, great pay, good people. My manager is awesome.

Cons

The company is growing so fast they fail to plan out major changes and at times it feels like they rushed a decision.

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Toast Inc Response
4y
Thanks so much for sharing your thoughts, and for being a dedicated Toaster! We've put a lot of time and resources into our managerial training programs, for both sales specifically and across the entire company, so I'm very happy to hear you have a strong relationship with your manager. I certainly hear you in regards to growth- we do move quickly here! Although growing pains are normal for a company at our scale, we never want it to impede the success of our employees. Feel free to reach out to me directly if you would like to discuss further! - Joe Starzec, VP of Sales
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Glassdoor has 1,800 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.