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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,691 total reviews)
      avatar

      Aman Narang

      78% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      3.0
      Oct 15, 2021

      Can make money, but will lose your personal life

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice people on the staff, the product is decent, and there is opportunity to make decent money

      Cons

      overworked, overworked, overworked. No work life balance, often no recognized boundaries from mgmt or customers, and you'll often get pulled in a million different directions.

      avatar
      Toast Inc Response
      4y
      Thank you for taking the time to leave this review, and for all of your hard work. Although I'm glad to hear there are aspects of Toast that you are enjoying, I'd like to dig into your concerns. I couldn't agree more on the importance of work/life balance, and I love to hear feedback from employees on how we can continue to improve in this space. I'd encourage you to put time on my calendar so that we can figure out how to best support you and the team. My (virtual) door is always open. -Joe Starzec, VP of Sales
      4.0
      Oct 14, 2021

      Alright

      Customer care tier i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great resume builder. Helps to learn SaaS skills and pays moderately well. Tons of perks and benefits to working there.

      Cons

      A lot of angry customers. Some hours are bad. Almost no room for growth within 2 years.

      avatar
      Toast Inc Response
      4y
      Thank you for taking the time to share this review, and for your time as a Toaster. I'm very glad to hear there were many aspects of your Toast experience that you enjoyed. I am, however, sorry to hear that you felt there was little room for growth. Internal mobility is extremely important for us, and we are always thinking of new ways to help our employees develop and grow. I wish you the best of luck in your future endeavors. Please feel free to reach out to me directly if you have any additional feedback you would like to share. - Emmanuelle Skala, SVP of Customer Success
      4.0
      Oct 14, 2021

      Inspiring & Supportive executive leadership, great culture, great products and a meaningful mission

      Senior director, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      So many great things about Toast.

      Cons

      Despite all of our hiring, many people are overextended and there's a lot of pressure to continue to do it all vs. waiting until open roles are created or filled. You must self-advocate for keeping a reasonable balance and managing up on workload.

      Viewing 1168 - 1170 of 1,691 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,800 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.