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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,690 total reviews)
      avatar

      Aman Narang

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Oct 9, 2021

      Great company

      Implementation consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is the best place I’ve ever worked in my life

      Cons

      Mass layoffs cause uncertainty about future

      3.0
      Oct 8, 2021

      Depends on what you can handle

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, benefits, people, work load isn't severe overall

      Cons

      Lack of resources to get the job done, lots of issues seem unheard of until you ask for help which may not be available. The information at your disposal is less than comprehensive. It often feels like you are floundering on the phone due to this.

      avatar
      Toast Inc Response
      4y
      Thank you for taking the time to leave this review. I'm not sure when you left Toast, but I am pleased to share that we've remained dedicated to improving our enablement and training resources for our Care team. We understand how critical it is to easily access information to resolve customer concerns quickly and efficiently, and we are constantly thinking of new ways to best support our dedicated Care team. Please let me know if you would like to discuss further- my virtual door is open! - Emmanuelle Skala, SVP of Customer Success
      5.0
      Oct 8, 2021

      Best Company

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great leadership, culture, company, benefits

      Cons

      I have None at this time.

      avatar
      Toast Inc Response
      4y
      Wow, I loved reading this review! Thank you for sharing your feedback and keep up the great work!
      Viewing 1171 - 1173 of 1,690 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,799 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.