Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,799 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 65% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (194) , Software Engineer (56) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 218 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 151 reviews)); "great people and very hard working" ((in 129 reviews)); "Work Life balance is good" ((in 80 reviews)); "Unlimited PTO (that's encouraged)" ((in 52 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 41 reviews)); "Managers and time management is bad" ((in 31 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 10 reviews)); "Clear favoritism by management" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Indianapolis , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh

Skip to content Skip to footer

Notifications

Toast Inc

Toast Inc reviews

3.8

69% would recommend to a friend

(1,690 total reviews)

Aman Narang

78% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Compensation and benefits

3.6

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 17, 2021

Mandatory C-19 Vax

Account executive

Recommend

CEO approval

Business Outlook

Pros

Lost all respect after this so I don’t have a ton to say. Great product for the industry. Unfortunate employees are leaving left and right.

Cons

Toast prides themselves on being inclusive…Be yourself! We accept everyone as is! My body my choice! Unless you have different opinions than upper management. Making the vax a requirement was a bold statement that you truly don’t feel that way and want to push your own ideologies. It was the last straw for me and I found another company that is truly inclusive and respects ALL decisions regarding our bodies. As a field rep, yes, it was optional…”unless I want to attend in person team events such as a QBR or kickoff where proof of V will be required.” Wow, great team culture there, and calling out/segregating because of our personal choices. Talk about history repeating itself. I can’t stomach the thought.

Toast Inc Response

Thank you for sharing this perspective. The decision to mandate vaccines was not made lightly. Toasters represent many different backgrounds, belief systems, cultures, and environments. We’ve always celebrated that diversity, and we recognize that for some, the news of this decision was welcome, and for others, it was difficult. In the end, we made the decision that we felt would best protect our employees and their families, give them flexibility where possible, and help us live our mission of empowering the restaurant community. I'm always happy to continue the conversation, so please don't hesitate to reach out. - Mike Gutner, VP of People and Organizational Success

5.0

Sep 15, 2021

great company!

Account executive

Recommend

CEO approval

Business Outlook

Pros

awesome company, with great opportunity for advancement

Cons

sometimes can lack transparency with management

5.0

Sep 10, 2021

Come work here!

Cc manager

Recommend

CEO approval

Business Outlook

Pros

Benefits + Rocketship + Great Managers + Career advancement + Inclusive environment no matter where you come from you can thrive.

Cons

Very few Must be present always

Toast Inc Response

Thank you for taking the time to leave this review! I am so happy to hear that you are enjoying your time at Toast. I couldn't agree more that we have a wonderful company culture, and that is all thanks to our terrific Toasters, such as yourself. We are inspired by the uniqueness we all bring to the table, and it is so rewarding to work at a place where we are all encouraged to bring our full selves to the office. Thank you for all of your hard work! - Emmanuelle Skala, SVP of Customer Success

Viewing 1186 - 1188 of 1,690 Reviews

Top companies for "Compensation and Benefits" near you

Intuit

4.3★Compensation & Benefits

Epic

4.0★Compensation & Benefits

Adobe

4.1★Compensation & Benefits

Motorola Solutions

3.9★Compensation & Benefits